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 Aug 16 2009, 08:29 PM
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GM-TC Newbie  Group: Member Posts: 6 Joined: August 2, 2009 Member No.: 65745 2009 Chevrolet Suburban 1500 LT Name: Dean Bassam  |
A warning to anyone who orders from CarID.com (formerly Woodview) and hopes to return something for a refund. I spent $2500 on accessories for a new Suburban with them. Among other things, I got some taillights that were on the truck long enough for me to decide the look wasnt right and i took them off. Ordered a different light which i liked muck better. Mailed them the first lights and they claimed that the lights we not in reselable condition and therefore they would not refund the money. Those lights were fine.
Amazing that a company would piss off a good customer forever over a measly $100. Anyone with a good experience elsewhere to report so i can take my business there? DB This post has been edited by dbassam: Aug 16 2009, 08:30 PM |
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Aug 16 2009, 08:35 PM
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 "ASSICUS SMARTICUS" Group: Member Posts: 17077 Joined: September 23, 2002 From: Gunfire Texas Member No.: 3504 1957 Schwinn Tricycle Name: Jim |
Never heard of the company and their website looks like some kind of drop ship company. Pretty hard to get anything out of those businesses unless they are SELLING to you.
--------------------   FOUNDER of the RED TRUCK CLUB |
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Aug 16 2009, 09:26 PM
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 Don't get stuck on stupid... Group: Member Posts: 3181 Joined: September 11, 2008 From: Texas Member No.: 54081 2004 GMC Sierra SLE XC Name: Darral |
From their website...
QUOTE Any product that was used or fully/partially installed is non-returnable. Well you installed it. Always read the fine print. 
This post has been edited by txab: Aug 16 2009, 09:26 PM --------------------  When the people fear their government, there is tyranny; when the government fears the people, there is liberty. -Thomas Jefferson |
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Aug 20 2009, 12:03 AM
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#4
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 Senior Enthusiast Group: Member Posts: 786 Joined: February 2, 2006 From: Shreveport,LA (Formerly New Orleans) Member No.: 20144 2001 Chevrolet Suburban Name: Scott |
I purchased from them before (well from woodview) and luckily my experience wasnt that bad. It did take forever for shipping and once I got it it (a billet grille) I saw on the shipping label that it was shipped DIRECTLY from T-REX. Theyu are obviously just running a trans-shipping operation and not keepeing any inventory. Shortly after I purchased my grill from them, I've heard numerous horror stories about their horrible customer service and refusing to give refunds, even when they sent the customer the wrong product! I beleive it because they would have to eat the cost of the refund because they are just transshipping. dam sheisters!
--------------------  2001 Chevy Suburban, Two tone tan/shale Denali leather seats, Autopage RS860 2-way alarm/remote starter, 20% Window tint, 8000k HID lowbeams, 6000k fogs, Z71 Style Air Dam, Blue LED AC panel and interior switches, polished T-Rex billet grille, Stainless Steel step bars , Corvette servo, Blackbear Tune TruckModCentral.com |
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Aug 23 2009, 07:22 AM
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#5
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GM-TC Newbie Group: Member Posts: 7 Joined: August 22, 2009 Member No.: 66411 2004 Chevrolet Tahoe |
QUOTE (dbassam @ Aug 16 2009, 08:29 PM)  A warning to anyone who orders from CarID.com (formerly Woodview) and hopes to return something for a refund. I spent $2500 on accessories for a new Suburban with them. Among other things, I got some taillights that were on the truck long enough for me to decide the look wasnt right and i took them off. Ordered a different light which i liked muck better. Mailed them the first lights and they claimed that the lights we not in reselable condition and therefore they would not refund the money. Those lights were fine. Amazing that a company would piss off a good customer forever over a measly $100. Anyone with a good experience elsewhere to report so i can take my business there? DB Some nerve. They became USED once you installed them. I don't blame them one bit for not refunding the money. |
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Aug 23 2009, 07:23 AM
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#6
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GM-TC Newbie Group: Member Posts: 7 Joined: August 22, 2009 Member No.: 66411 2004 Chevrolet Tahoe |
QUOTE (dbassam @ Aug 16 2009, 08:29 PM) A warning to anyone who orders from CarID.com (formerly Woodview) and hopes to return something for a refund. I spent $2500 on accessories for a new Suburban with them. Among other things, I got some taillights that were on the truck long enough for me to decide the look wasnt right and i took them off. Ordered a different light which i liked muck better. Mailed them the first lights and they claimed that the lights we not in reselable condition and therefore they would not refund the money. Those lights were fine. Amazing that a company would piss off a good customer forever over a measly $100. Anyone with a good experience elsewhere to report so i can take my business there? DB Some nerve. They became USED once you installed them. I don't blame them one bit for not refunding the money. |
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