200,000 mile warranty

BlackSilver · October 27, 2006

Just got a letter from GM today. They've extended the warranty on 2003 Duramax injectors out to 200,000 miles. Since I just turned 103,000 miles, looks like my truck is good to go for another 97,000 miles.

Repair costs to-date: $00.00.

Shaners · October 27, 2006

That's good to hear!

MS3DALE · October 28, 2006

Here's a copy of the bulletin on this from GM......

Document ID# 1866141

2003 Chevrolet Chevy K Silverado - 4WD

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Subject: Special Policy Adjustment - Injectors - Replace #04039A - (10/10/2006)

Models: 2001-2003 Chevrolet Silverado

2001-2003 GMC Sierra

2003 Chevrolet Kodiak

2003 GMC TopKick

Equipped with 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) Engine

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THIS BULLETIN IS BEING REVISED TO ADD 2003 MODEL YEAER TRUCKS. PLEASE DISCARD SPECIAL POLICY BULLETIN NUMBER 04039, DATED MAY, 2004.

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Condition

Some customers of 2001-03 model year Chevrolet Silverado; GMC Sierra; 2003 Chevrolet Kodiak and GMC TopKick vehicles, equipped with a 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) engine, may experience vehicle service engine soon (SES) light illumination, low engine power, hard start, and/or fuel in crankcase, requiring injector replacement, as a result of high fuel return rates due to fuel injector body cracks, ball seat erosion, or high pressure seal extrusion (refer to Corporate Bulletin Number 04-06-04-007 and SI).

Special Policy Adjustment

This special policy covers the condition described above for a period of 7 years or 200,000 miles (320,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. The repairs will be made at no charge to the customer.

Important: This special policy only covers the above noted failure modes, which are identified by high fuel return flow.

For 2001-2002 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 25, 2004, are covered by this special policy and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 25, 2004 must be submitted to the Service Contract provider.

For 2003 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 10, 2006 are covered by this special policy and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to October 10, 2006 must be submitted to the Service Contract provider.

Vehicles Involved

Involved are all 2001-03 model year Chevrolet Silverado, GMC Sierra; 2003 Chevrolet Kodiak and GMC TopKick vehicles equipped with a 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) engine and built within the following start of production to end of production VIN breakpoints:

Year: Division: Model: From: Through:

2001 Chevrolet Silverado

1E100028-1E346644

1F100001-1F213872

1Z100015-1Z100019

2001 GMC Sierra

1E100021-1E346642

1F100010-1F213864

2002 Chevrolet Silverado

2E100009-2E306435

2F100004-2F247804

2002 GMC Sierra

2E100003-2E306345

2F100011-2F247974

2003 Chevrolet Silverado

3E100002-3E381007

3F100003-3F259043

2003 Chevrolet Kodiak

3F500015-3F522532

2003 GMC Sierra

3E100003-3E381124

3F100008-3F259040

2003 GMC TopKick

3F500001-3F900945

Parts Information

Parts required to complete this special policy are to be obtained from General Motors Service Parts Operations (GMSPO).

Part Number Description Qty/ Vehicle

97729095* Injector Kit, Dir Fuel (Incls: Injector, Gasket, Seal) 8

97188896 Gasket, Valve Rocker Arm Cover (Reusable Gasket) As Req'd

97228933 Gasket, F/Injr Fuel Return Pipe 8

97600925 Gasket, F/Injr Fuel Return Pipe 2

94011604 Seal, Water Outlet 1

12378521 (US)Sealant As Req'd

88901148 (CN)Sealant As Req'd

97188463 Housing, F/Injr Noz As Req'd

94051259 Seal, F/Injr Noz Hsg (O-Ring) As Req'd

*P/N 97729095 is only available in a merchandising pack quantity of 4. Current order restriction limits availability to 8 injectors per VIN.

Customer Notification

Customers will be notified of the special policy on their vehicles by General Motors (see copy of typical customer letter included with this bulletin -- actual divisional letter may vary slightly).

Service Procedure

Refer to the latest version of Corporate Bulletin Number 04-06-04-007 and Service Information to perform diagnostics and fuel injector replacement for high fuel return rates.

Courtesy Transportation

The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.

Claim Information

For vehicles repaired under the terms of this special policy, submit a claim with the information indicated below:

Important: A copy of the completed TSB 04-06-04-007 diagnostic worksheet and other required documentation (e.g. Tech 2® snapshots) must be included in the box with the returned injectors.

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours

Net Item

Refer to the latest version of TSB 04-06-04-007 to diagnose and replace all 8 fuel injectors

--

*

MK-95

T5603

**

Silverado, Sierra

8.0

Kodiak, TopKick

9.7

Reimbursement for Previous Repairs (Canadian Dealers ONLY)

N/A

MK-95

T5604

0.2

Administrative labor hours

***

Courtesy Transportation

N/A

MK-95

****

N/A

*****

* -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus applicable Mark-Up or Landed Cost Mark-up (for IPC) for injectors needed to complete the repair.

** -- The amount identified in the "Net Item" column should represent the sum total of the Current GMSPO Dealer Net Price plus applicable Mark-Up or Landed Cost Mark-Up (for IPC) for shop supplies needed to perform the required repairs.

*** -- The amount identified in the "Net Item" column should represent the customer reimbursement amount.

**** -- Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual.

***** -- The amount identified in the "Net Item" column should represent the actual dollar amount for courtesy transportation.

Customer Reimbursement -- For US

All customer requests for reimbursement for previous repairs for the special policy condition will be handled by the Customer Assistance Center, not by dealers.

A General Motors Special Policy Customer Reimbursement Procedure form is included with the customer letter.

Important: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.

Customer Reimbursement -- Canada

Customer requests for reimbursement for previous repairs to correct high fuel return rate by replacing fuel injectors are to be submitted prior to or by May 30, 2005. Repairs must have occurred within the 7 years of the date the vehicle was originally placed in service, or 320,000 km, whichever occurs first.

When a customer requests reimbursement, they must provide the following:

• Proof of ownership at time of repair.

• Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair, and the person or entity performing the repair.

If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost GM to have it completed by a GM dealership.

GENERAL MOTORS PRODUCT PROGRAM CUSTOMER REIMBURSEMENT PROCEDURE

If you have paid to have this special policy condition corrected prior to this notification, you may be eligible to receive reimbursement.

Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.

Your claim will be acted upon within 60 days of receipt.

If your claim is:

• Approved, you will receive a check from General Motors.

• Denied, you will receive a letter from General Motors with the reason(s) for the denial, or

• Incomplete, you will receive a letter from General Motors identifying the documentation that is needed to complete the claim and offered the opportunity to resubmit the claim when the missing documentation is available.

Please follow the instructions on the Claim Form provided on the reverse side to file a claim for reimbursement. If you have questions about this reimbursement procedure, please call the toll-free telephone number provided at the bottom of the form. If you need assistance with any other concern, please contact the Customer Assistance Center between the hours of 8:00 AM and 11:00 PM, EST, Monday through Friday. They can be reached at the number listed on your customer letter.

GENERAL MOTORS PRODUCT PROGRAM CUSTOMER REIMBURSEMENT CLAIM FORM

THIS SECTION TO BE COMPLETED BY CLAIMANT

Date Claim Submitted:

Vehicle Identification Number (VIN):

Mileage at Time of Repair:

Date of Repair:

Claimant Name (please print):

Street Address or PO Box Number:

City, State, ZIP Code:

Daytime Telephone Number (include Area Code):

Evening Telephone Number (include Area Code):

Amount of Reimbursement Requested: $

THE FOLLOWING DOCUMENTATION MUST ACCOMPANY THIS CLAIM FORM

Original or clear copy of all receipts, invoices and/or repair orders that show:

• The name and address of the person who paid for the repair.

• The Vehicle Identification Number (VIN) of the vehicle that was repaired.

• What problem occurred, what repair was done, when it was done and who did it.

• The total cost of the repair expense that is being claimed.

• Payment for the repair in question and the date of payment.

(copy of front and back of cancelled check, or copy or credit card receipt.)

My signature to this document attests that all attached documents are genuine and I request reimbursement for the expense I incurred for the repair covered by this special policy.

Claimant's Signature:

Please mail this claim form and the required documents to:

General Motors Corporation

P.O. Box 33170

Detroit, MI 48232-5170

All recall reimbursement questions should be directed to the following number: 1-800-204-0261.

October 2006

Dear General Motors Customer:

As the owner of a 2001 to 2003 model year Chevrolet Silverado or GMC Sierra or 2003 Chevrolet Kodiak, or GMC TopKick vehicle, your satisfaction with our product is very important to us.

This letter is intended to make you aware that some 2001-03 model year Chevrolet Silverado, GMC Sierra; 2003 Chevrolet Kodiak and GMC TopKick vehicles, equipped with a 6.6L Duramax diesel engine, may experience vehicle service engine soon (SES) light illumination, low engine power, hard start, and/or fuel in crankcase, requiring injector replacement, as a result of high fuel return rates due to fuel injector body cracks, ball seat erosion or high pressure extrusion. Symptoms of these conditions include illumination of the service engine soon (SES) light, low engine power, hard start, and/or fuel in the crankcase.

This is not a recall. Do not take your vehicle to your dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

What We Have Done

General Motors is providing owners with additional protection for the fuel injectors. If this condition occurs on your 2001 or 2002 model year Chevrolet Silverado or GMC Sierra, equipped with a 6.6L Duramax diesel engine, within 7 years of the date your vehicle was originally placed in service or 200,000 miles, whichever occurs first, the condition will be repaired for you at no charge .

What You Should Do

Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. You may want to call the service department at your dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is a convenient time for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other important glovebox literature for future reference.

Reimbursement

The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the special policy condition.

If you have any questions or need any assistance, must contact your dealer or the appropriate Customer Assistance Center at the number listed below. The Customer Assistance Center's hours of operation are from 8:00 AM to 11:00 PM, EST, Monday through Friday.

Division

Number

Text Telephones (TTY)

Chevrolet

1-800-630-2438

1-800-833-2438

GMC

1-866-996-9463

1-800-462-8583

Puerto Rico - English

1-800-496-9992

Puerto Rico - Español

1-800-496-9993

Virgin Islands

1-800-496-9994

GMICT

1-800-862-4389

We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.

General Motors Corporation

Enclosure

04039A

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

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Document ID# 1866141

2003 Chevrolet Chevy K Silverado - 4WD