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I am looking at an Avalanche to buy but the truck has a cracked dash. They have no clue how it happened. It had been in a minor fender bender in the rear so I wouldnt assume it happened in an accident. My question is how hard would it be to replace/remove it? Also what kind of price should I be looking at? Thanks for any help and also if anyone else has had this happen I would be interested in hearing.

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My brother has had 2 cracked dashes on his 2009 silverado LTZ. Both times it was cracked near the gauge cluster area and no apparent cause. From what I hear, it's a common problem especially in the more sunny, hot regions. His were both replaced under factory warranty so I don't know prices but I wouldn't be surprised at $500 for labor alone.

Edited by Sir Dan

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Get with Tricia, the GM rep. I know GM has handled some issues like this for previous owners that were out of warranty. You may be SOL given you weren't the initial owner, but it's worth a try.

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My 08 silverado dash is cracked near the pass side airbag. But I'm out of warranty... Havn't priced a new one. Might just have to look in to it.

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If its outta warranty maybe get one of those dash covers for a lot cheaper?

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My 09 has two fine cracks also on the drivers side above the cluster area closer to the windshield. Anyone heard from Tricia on this?

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08lt,

 

You, as well as any others experiencing the concern, can feel free to contact me privately with more details for additional assistance. Be sure to include the last eight of your VIN and dealer name as well. Thank you.

 

Tricia, GM Customer Service.

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I messaged a GM rep on here and no one ever got back with me.

Edited by tarheel34
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My 09 has two fine cracks also on the drivers side above the cluster area closer to the windshield. Anyone heard from Tricia on this?

 

 

These stories SUCK!! :sigh:

 

I like your wheel "upgrade" though. Nice '09 GMC. :thumbs:

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I messaged a GM rep on here and no one ever got back with me.

 

 

I am not sure what could have happened previously, but I would be more than happy to look into this for you. Contact me privately for more assistance.

 

Tricia, GM Customer Service.

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These stories SUCK!! :sigh:

 

I like your wheel "upgrade" though. Nice '09 GMC. :thumbs:

 

 

Thank you sir!

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Hey guys just be careful. mine was cracked by the air bag that i knew of. then one day put me cell up on the dash it slid down went to grab for it. by the gauge hump on the dash and sliced my finger right open.

 

The dash had cracked just to the left of the gauge hump and went all the way forward to the edge where it was very sharp. After that I searched on this dash crack thing and found hundreds of posts on it. So it is just not a few people this occuring to. Seems to be from 2007 up.

 

So now my wife is worried that if we get in accident the dash is going to come apart and be death trap.

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Anyone heard from Tricia on this issue? Messaged Wednesday night and now it is Friday afternoon and no reply.

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