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Bluetooth Audio Problem


8 replies to this topic

#1 thectrlguy

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Posted 19 December 2013 - 09:18 PM

So, I got my new truck today.... and well, I can't stream audio from my phone for more than one song, without having to disconnect / reconnect my phone, or hit the voice prompt button the wheel, followed by the hang up button.

 

It shows the song playing on the screen.... but no audio.

 

Super. Annoying.

 

Anyone else having this issue?

 

Here's the kicker, the truck I demo'd a few weeks ago, this worked perfectly!!!

 

 

 

(paranoid new GM owner)



#2 brendon444

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Posted 19 December 2013 - 09:35 PM

I was having issues. I deleted the phone all together and then re paired it to get it to work.

#3 thectrlguy

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Posted 19 December 2013 - 10:06 PM

I tried that, even tried the 'ol ladies phone... no dice.

 

EDIT: Her's being an iPhone


Edited by thectrlguy, 19 December 2013 - 10:06 PM.


#4 DanielAcosta

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Posted 20 December 2013 - 12:15 AM

No problem with my Droid. Have you had the BCM update performed? That might help.


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2014 Sierra 4x4 5.3 3.42, crew with 6.5 foot box, 20" Fuel wheels, 34" Toyo A/T II tires LT275/65R20, matching 34" spare easily fits in the spare well under the back, 2.5" level kit, front and rear wheel wells both 40" high (front is 4" total higher than stock), BedRug with GMC logo, Truxedo Lo-Pro QT roll up locking tonneau, OEM mud flaps F/R, Hypertech speedometer calibrator, 22,000 trouble free miles averaging 20 mpg overall per OnStar app.


#5 bearman95

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Posted 20 December 2013 - 09:38 AM

Both of my trucks stream from the I phone 4 and 5 without any problem.



#6 DCazares

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Posted 20 December 2013 - 10:44 AM

Check the settings on the phone to see if the media audio is set to bluetooth device



#7 thectrlguy

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Posted 20 December 2013 - 11:48 AM

Check the settings on the phone to see if the media audio is set to bluetooth device

 

Can't find anything in the phone. That being said, the truck they let me take out for a couple days, this worked no problem... same phone.



#8 GM Customer Service

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Posted 21 December 2013 - 02:20 PM

Hi there ctrlguy,

 

Sorry to hear you're experiencing this with your new truck! Has you dealer been able to resolve this concern yet? If you would like to us check into anything for you reach out to us via PM. Please provide your name, contact information, VIN, current mileage, and involved dealership. 
 

Sincerely, 

 

Jonathan A. (Assisting Jennifer)

GM Customer Care 


>>>>>> Please check out the new GM Owner Center at https://my.gm.com/ for more vehicle information!

#9 Trolls suck

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Posted 27 December 2013 - 12:56 PM

Is it with the USB unplugged or plugged in?  From what I understand, iPhone is buggy while pluged in to stream audio... unplug it and it works well





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