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Avoid the Ionic Automotive 5" stainless steps


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Just a heads up to you guys looking at the Ionic 5" steps for your new trucks. I put my steps on in November of 2013 and as you can see from the pics, the mounting brackets, bolts and steps are rusted up pretty bad. I think they were $369.00 when I purchased them from autocustoms.com. I contacted Ionic Automotive 3 times via their website to see what I could have done about the condition of the steps with no response. They also do not have a phone number listed for customer support so I guess that facet of the company does not exist. Needless to say the steps are no longer on the truck.

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I would just replace the bolts with a better grade and redo the brackets. If they are cracked or broken just have them welded and then refinish them. I bought the Ionic Railways and will keep an eye on mine. I'm very happy so far but only have had them on for about 3 weeks. It was a brutal winter so the salty roads are evil to cheap bolts.

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I did speak with the place where I bought the steps. They said Ionic is sending me new brackets and hardware which I am assuming will rust again in 6 months lol... I guess they were able to get a hold of Ionic. I guess craigslist is an option too!

 

Racerkvn: you close to NJ?

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I bought the Ionic Voyager steps from Autocustoms. Mine have been on for 4 months and are like new but I'll keep my eye on them. Thanks for the heads up.

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