Well...... IM FIANALLY DONE with GM and this whole mess ! Until they get this completely figured out. Today we received the letter saying GM would grant a 100% refund on this 2016 Escalade. We've been getting Ridiculous offers for the last few weeks from GM. Saying they would give us first $5,000 to keep the Escalpile, then 7, then 9, then 11K. Our Esq keep returning the same letter saying nothing short of a 100% refund would result in a Law suite and they would now be liable for up to $166K per Ca law.
For those that recognize my screen name. THIS IS THE THIRD NEWER SUV GM HAS BOUGHT BACK IN ABOUT TWO YEARS (TWO 2015'S & ONE 2016). They bought back our early production 2015 Yukon SLT. Then bought back the 2015i Escalade. Against my better judgment, my wife wanted to try another. And as we all now the 2016's are just as bad as the 2015's. GM fought me on every attempted repair with the "GM CUSTOMER SERVICE LINE" What a joke these people are ! They are NOT GM employees, they are an outside call center group GM pays to Defuse your complaints. GM Does not care about you, They only want your money....simple as that!
All this even after the GM field engineer said our vehicle's Pico scope reading were very high. They tried all the normal known fixes, even tried Dyna matting the entire roof... Nothing will stop the booming and buffeting. They STILL are refusing to try a new exhaust system or dampener's for some reason. So I'm VERY happy to give the keys back to another one of these PILES OF rough riding JUNK!
I can only hope GM redesigns these vehicles. Truly great LOOKING SUV's, but they are just terrible. We've already replaced it with a New Toyota Landscruiser. Doesn't look half as nice, but it rides as a LUXURY vehicle should. Doesn't make any of the Booming or Buffeting noises. As we're preparing to give this back, the transmission is clunking bad again, and the entire dash will go black from time to time...LOL.
I wish you all the best of luck with trying to fix your Tahoe's, Yukon's and Escalades. Life is too short to be dealing with $60-100,000.00 vehicles that the manufacture KNOWS are flawed.
BYE BYE GM !