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Rear Ended, what should I do


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Just wanted to say Hi to all. This is my first post, but I have been coming to this forum ever since I decided to buy a new Silverado. I must say, I love the truck, and haven't had any major issues with the truck so far. So yesterday, I was sitting at a stop light, being a perfect driver waiting for the light to turn green. When all of a sudden i looked in my rear view mirror only to see an old lady, slam in to the back of my truck. Its pretty obvious that there is no where near enough damage to total my truck, with the damage being mostly to the driver side rear bumper and the driver side rear truck bed. Now I have already spoken to the insurance company, and the other driver has admitted to be at fault, and her insurance company is going to cover all work/costs, and even cover the cost of a rental. My question, and possible the worst part of this ordeal, is that my truck, is only 2 months old. Purchased brand new May 28 of this year. I know insurance company try to use "used Parts" or "third party" parts to repair the damage. How hard should I fight for brand new oem parts to be used in this repair. I usually only keep my vehicles for a few years, then trade them in, the way i looked at it, I am now losing equity in my vehicle, from the lady's stupidity, and need to gain as much of that back as i can. It's not like my truck is 2 years old, with 30-40k miles. So I feel that new oem parts are pretty much a given. What do you guys think, and have any suggestions for me? Hopefully the pictures I attached work. Thanks!

 

 

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post-131000-0-55091200-1407594519_thumb.jpg

post-131000-0-62743600-1407594528_thumb.jpg

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Definitely demand new OEM parts. And take it to the repair center of YOUR choice. Luckily, since these are still relatively new there probably aren't many choices beyond OEM yet (hopefully).

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Same exact thing happened to me! Caliber Collision uses all OEM parts and gives you a lifetime warranty on all their work. 2 weeks or two years later, they'll fix anything they worked on if you're not 100% satisfied. ...I still traded the truck in after they fixed it. It was just under a year old, and had 10,000 miles. I lost $2,700 on the trade in.

 

Definitely demand new OEM parts. And take it to the repair center of YOUR choice. Luckily, since these are still relatively new there probably aren't many choices beyond OEM yet (hopefully).

this is 100% correct
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Go to a body shop of your choice, not where the lady's insurance company recommends.

 

When you find a body shop you like, whether it be a Chevy dealership or some other tell them you want OEM parts.

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Thanks for all the replies, so far I'm scheduled to have the insurance adjuster take a look at it Monday. But I'm thinking about taking it to a shop that does free estimates, before then to just have an idea and some numbers to fight the insurance company if they try to low ball me.

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Make sure you get a nice diminished value check too. No one wants to buy a wrecked up and repaired truck so get your money you will lose at resale in advance while you can. Should be an easy 5k or more.

^^ Agreed. If you don't get diminished value of your truck now (5k to 12K, depending on damage), you will get less for it at trade in....Carfax will say your truck was in an accident, and you will get less.

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I've never heard of such a check either. Please enlighten so I know if I'm ever hit. I've been rear ended 3x in the past and have received a check for damage but never heard of diminished value check.

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Unlike "depreciation", which is an anticipated and predictable loss in value over time, Inherent Diminished Value is a loss in value due to a specific, sudden and unexpected negative occurrence. Diminished value of an automobile following an accident may occur in one of three ways (or a combination thereof): (1) repair-related diminished value; (2) claim-related diminished value; and (3) inherent diminished value. Repair-related diminished value is the loss of value due to the inability to perfectly repair the vehicle so it is worth less after repairs than it was before the wreck. Claim-related diminished value refers to a loss of value caused by the insurer's direct involvement in the claim adjustment in which the insurer exerts control over the repairs and repairs are incomplete, insufficiently performed, or otherwise restore the vehicle to less than the pre-wreck condition. Inherent diminished value refers to the loss of market value of the vehicle due to having a wreck in the vehicle's history. Buyers are unlikely to pay the same price for a vehicle with an accident in its history than the same or a similar vehicle with no accident history. The difference exists even if the repairs are perfectly performed.[1]

 

The true measure of a damaged vehicle's inherent loss in value can be measured as the difference in the value of the vehicle before the loss to that after the loss, prior to or after repair.

 

http://en.m.wikipedia.org/wiki/Diminished_value

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Sorry to hear about your mishap.

 

The truck is brand new and less than one year old and under these circumstances, you should only get OEM parts. You will also have to check with the repair shop because sometimes they trade out the OEM for after market to make more money for themselves. CarFax report is going to hurt you because it will list your truck in an accident - could lose value on trade in. Usually insurance company file these reports. Rental - you should get a fairly new truck as to what you had because there is no dollar limit under a "liability claim" against the third party (not your insurance company). If you were hurt, you should see a doctor and get the proper treatment. Lawyers alway like to take on rear ended body injury claims. You can make a claim for body injury as well. Being rear end - you were 100% not at fault. If you don't like the price of the repair for your truck from the third party insurance, you can also file a claim directly under your own insurance carrier and see if they give you a better price. You have to have collison coverage on your policy to do so. This way you can let the insurance companies fight it out for reimbursement, deductible etc. Your carrier will get your deductible amount from the third party carrier. Usually (if your file your claim directly with your carrier) your insurance company will list this loss (rear ended) not your fault. Your premiums should not go up and this should not be a chargable accident on your policy. Make sure they listed that way. This is only based on what information is available at this time.

 

Good luck to you!

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So basically, since my vehicle was hit, and even if it's repaired perfectly, I'm still entitled to file a claim for diminished value, because if my truck and an identical truck were for sale, mine with the accident would expected my sell for less. And the finished value claim would be the price difference between my truck and the truck with out accident, correct?

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So basically, since my vehicle was hit, and even if it's repaired perfectly, I'm still entitled to file a claim for diminished value, because if my truck and an identical truck were for sale, mine with the accident would expected my sell for less. And the finished value claim would be the price difference between my truck and the truck with out accident, correct?

No in CT, I not sure about (laws) other states but no most likely. All they have to bring you back to the same l/k/q condition at time of loss - mostly concerning repairs etc. Truck was repaired perfect in other words - end of truck damage claim.

 

Some insurance companies (if the truck is totaled - can't tell from the information provide) gives you a new new truck a year better in some cases with no depreciation if the truck is less than one year old. In this case (if you have this option on your insurance policy) you would file your claim directly with your own insurance carrier. End of story and you insurance company will have to make up the difference etc.

 

You should discuss these questions directly with your insurance carrier to make sure the information provide in ths topic is correct for your state. You paid for this service through your premiums and there is no extra cost. Make sure you get someone that knows what they are talking about even if you have to go to their supervisor.

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So basically, since my vehicle was hit, and even if it's repaired perfectly, I'm still entitled to file a claim for diminished value, because if my truck and an identical truck were for sale, mine with the accident would expected my sell for less. And the finished value claim would be the price difference between my truck and the truck with out accident, correct?

I don't know about the claim but I was taken back when I traded my 2009 Dodge that was rear ended in a couple of weeks ago they dropped my trade value by 1,000 bucks!!!! The car fax didn't say what kind of accident, just that there was one.

 

I cleared that up real quick since I had the paperwork from the repairs showing the only thing that was damaged was the trailer hitch and rear bumper, that was replaced with an OEM parts.

 

It will bite you later if you don't keep that paperwork for small accidents. I just keep all my papers in the glove box.

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Well most likely the truck is not a total lost. I personally don't see any gram damage, and unfortunately I wasn't able to make it to end decent body shop today since all the good shops seem to close at noon. So I'll have to wait to hear what thr Allstate adjuster thinks. I appreciate all the great info I'm getting from everyone.

Damn auto correct, frame damage*

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