Beware Ebay seller truckcaraccessories

[RVJ]

I purchased an Item from this seller. It was not as described and I returned the item for a refund.

The seller did refund my purchase price as he said he would. Ebay said he would refund the return shipping also. The seller and I have been in communication today but he refuses to refund the return shipping that Ebay said he should refund. I can tell you the merchandise was not as pictured, it was clearly defective and nothing like pictured. Ebay considers it fraud to show one thing and ship another. In this situation, Ebay says the seller must refund the return shipping. Many are shopping this time of year for themselves, if you are Using Ebay, check the sellers feedback score and stick to reputable sellers. If the prices are considerably cheaper the the same types of items from other sellers, there is usually a reason.

[blackout07]

I've had this happen before. It's unfortunate but luckily eBay handled my refund and I suppose took action with the seller. The seller then had the audacity to give me bad feedback as a buyer...

[RVJ]

We have emailed back and forth about a dozen times. He says he will refund shipping after I remove negative feedback and I will not remove the feedback till I get the refund. He's been playing around for 2 days now. I'm pretty sure Ebay will have to handle this eventually.

[blackout07]

We have emailed back and forth about a dozen times. He says he will refund shipping after I remove negative feedback and I will not remove the feedback till I get the refund. He's been playing around for 2 days now. I'm pretty sure Ebay will have to handle this eventually.

 

 

Indeed. I wasted no time in contacting their resolution center. They were very quick and decisive.

[RVJ]

Thanks, I'll see if I figure out how to do that.

[SteveBBB]

Ebay was very helpful when I had a problem. Their resolution center took care of everything and they even checked back with me to make sure I was happy.

[RVJ]

Thanks, Ebay is showing the refund for the price and is showing the concern cancelled because of the refund. I'm trying to continue the case because of the shipping but Ebay keeps putting up a wall. I have not given up yet.

[RVJ]

Just an update, I finally got a refund for the shipping but I would stand by my statement about buying from higher ranking sellers.

[Zebrafive]

Thanks, Ebay is showing the refund for the price and is showing the concern cancelled because of the refund. I'm trying to continue the case because of the shipping but Ebay keeps putting up a wall. I have not given up yet.

I had a similar problem (different seller) the seller did not ship or respond to emails thru ebay's system. I had to open a case in the Resolution Center. The seller FINALLY shipped, but the item was not as described, different part numbers, parts missing. The seller still would not answer emails. When I tried to get a refund thru ebay, ebay said I already had a case pending with that seller, so Dummy Me closed the case (since item was delivered), and tried to open a new case for refund since the wrong item was sent.

I too hit a wall with ebay. Their website just took me in "circles" trying to open a second case.

EBay's system is poorly designed. I am sure it takes less people than before to operate.

I sold the item (correctly described) at a loss. Left the seller negative feedback.

RANT OVER

[RVJ]

Ebay is not what it used to be. I used to do a lot there but I'm rethinking my options.