2007 Yukon Denali Nav/Radio replacement,locked

[redlined_b16a]

I have a 2007 Denali with Nav.DVD player and cd player quit working.

Went online and ordered a radio that has the exact same model numbers as my broken one does.

 

I read online that I could buy another radio and just have GM dealer program our VIN numbers into the new radio to unlock it.

 

Installed it,It was locked as expected.Our local GM dealer is telling my wife that there is no way to make the radio work with our truck.

Im assuming these guys just don't know or have the proper equipment.

 

What list of steps can I tell The dealer to do?

What has to be done.

 

There is just no way GM decided to make a system to where if the radio breaks that's it,you are screwed.

 

I will contact my wife and get more info,Im offshore at the moment.

 

Thank You in advance.

 

Talked to my wife Says GM dealer tried three or 4 ways to program the radio.They told here the radio can not be programmed.We bought it on ebay as a new radio,it was wrapped in factory style sealed plastic.

[redlined_b16a]

I was expecting an answer like hzhardy's

Someone who had a dealer that didnt know what they were doing.

[hzhardy]

I put the wrong number down 707 321 9300

[gmtech4]

Never tell them what to do,

 

Do people come and tell you how to do your job ??

 

Just take it to a different dealer , ask that the senior tech do the repair ,

 

What are truck owners here gonna tell you ? How to program a radio with GMs system ???, I don't think so Tim ,,,

 

This is why you got no responses , impossible to answer for you sir

[hzhardy]

Call Gregg at cps audio (707) 588-9300 he can bench program your radio to your vin. A lot of guys used him for their nav retrofits.