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Music Files on SD Card Not Playing on Mylink


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Hopefully someone can help. I have several music files on an SD card that show up and play when I look at the card on my computer, but for some reason mylink doesn't see them. They're all in mp3 format, and as far as I can tell there is nothing different about the formatting of these files from the rest.

 

Any advice?

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SD car formatting might be your problem. Not sure but the 2014'a might have to be formatted as FAT32 and not NTFS like newer computers do. Maybe try formatting the SD card again with FAT and copy your music to it again and see if it works.

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SD card needs to be formatted to FAT32 not exFAT. I had the same problem on a 64gb card and I just used an online formatter and now its good to go.

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Are you sure?

I thought CD SD and USB would just play MP3 and WMA files, from FAT32 format.

(I never tried the SD card port when I was running the 15)

 

 

For 2016, the SD port is gone.

The 16 system has changes to what is supported.

 

Copied from 2016 sierra manual:

 

"USB Support
If equipped, the USB connector is in
the front of the center console, and
uses the USB 2.0 standard."
"The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device."
"USB Supported File and Folder
Structure
The infotainment system supports:
. FAT16.
. FAT32.
. exFAT."
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100% positive. I have a bunch of iTunes music that works fine.

 

From Chevrolet's MyLink website:

 

Chevrolet MyLink supports a large variety of song file formats, including MP3, WMA and AAC. It also supports the following playlist files: M3U standard and extended, iTunes, PLS, WAX, ASX and RMP.

 

AAC = .m4a, .mp4

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I don't have MYLINK. Will not work for me unless I'm doing it wrong.

I have a flash drive formatted FAT 32, MP3, 5 folders with 250 songs in each folder that works in my 2012. I can use it as the owners manual describes, go to a folder and search each one.

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100% positive. I have a bunch of iTunes music that works fine.

 

From Chevrolet's MyLink website:

 

Chevrolet MyLink supports a large variety of song file formats, including MP3, WMA and AAC. It also supports the following playlist files: M3U standard and extended, iTunes, PLS, WAX, ASX and RMP.

 

AAC = .m4a, .mp4

Thanks!

 

 

I've used iTunes to convert to MP3's for use in another vehicle that didn't support AAC, and haven't tried AAC on this truck.

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