Crazy radio - anyone else? Ideas?

Calpoly93 · September 15, 2016

Hello,

New to the forum, first post actually.

I have a 2014 Chevy Silverado 1500 crew cab standard bed gas engine I bought used with 11,000 miles on it from a dealer.

A few weeks ago the radio started acting funny - when you changed stations it had a delayed reaction.

Then it started getting weirder, like it would only work sometimes, or the sound would come on for 2-second intervals.

The steering wheel controls would only work sometimes.

Now, none of the controls work at all, it is stuck on an XM station, and stuck at a volume level. I cant turn it off or on, nor can I select another input (AM/FM, CD, USB, Bluetooth, etc.) The wheel control for volume comes on momentarily, but the blue bar doesn't have the blue in it.

When it first starting getting weird I took it to another Chevy dealer who charged me $124 to do some software upgraded and said the radio "worked great".

I took it in Tuesday morning, and they spent all day looking at it. hey said the called Chevy in Detroit, because they had no idea.

So they "think" it is the HMI unit, and want to charge me $1,300 to replace it in the hopes that it is the culprit...

Anyone else experience this? It seems crazy on a virtually brand new truck (I am of course JUST out of bumper-to-bumper warranty) And $1,300 to fix a radio?? My iPhone works better! Particularly the speech recognition. Spending $1300 to fix a radio on a virtually new truck is a painfully proposition.. One I'd prefer to avoid!

victorsdaddy · September 15, 2016

Just buy a new aftermarket radio. Half the cost

Sent from my Nexus 6P using Tapatalk

O_J_Simpson · September 15, 2016

No warranty left? Replace the unit and be done with it.

tnchevy · September 15, 2016

Agreed, if warranty is out then the only options you have are to either live with it, have dealer fix it, or get an aftermarket system.

jagabom (Esquire) · September 15, 2016

Dealer replaced my head unit and some electronic part. Was acting weird as well. Still does it. Too many problems to list. Don't care anymore as it is a lease. Mine was warenty. Agree, get an afterunit.

Jim