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infotainment weather app will not work


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I have a 2015 LTZ 2500 HD with the infotainment system. I have XM, GPS, traffic weather turned on. The weather app as not worked in 6 months. I called Sirius spent an hour on the phone and they could not get it to work as well. When I push the weather button on the screen the button acknowledges my "push" but doesn't go to the e weather app, just stays on the home screen. They suggested that It is something with the Infotainment system, and I need to take it to a dealer.

 

Any suggestion?

 

thanks

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When I called XM they confirmed I am paying for everything needed for it to work. I get the traffic congestion alerts. I did confirm there is no connection between OnStar SiriusXM.

 

Okay sorry -- they must have changed it. On my wife's Cruze the weather app is tied to OnStar. We still have XM traffic on that vehicle but when we left the OnStar subscription run out we lost the weather.

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