Wrong oil used at dealership?

tooch420 · August 29, 2017

I would definitely complain...The service dept at my dealer is top notch. I can' say I have had one compliant. Its also nice they wash and vacuum the vehicle every time.

ditto!

SierraHD17 · September 11, 2017

I know I have 4 free oil changes with my 17... the dealer out here won't touch it like any other vehicle I have. They are just sloppy from experience and don't grease anything either so why bother lol. The truck is a demo and has the stumpy oil filter as per... not that I will use that moving forward either... EAO17 just like I use on my 14 Impala lol.

BigBadSierra · September 11, 2017

The one an only time I let the dealer change the oil.

I was driving the truck home after I picked it up and even if I touched the throttle a little the oil pressure would peg.

I get home and the oil is so high up on the dipstick I can't even get a read off of it.

I took out 2.6 quarts before the level was correct.

They wanted me to bring the truck back in as there must be an issue. I told them the only issue works for them...

It will not go back for another oil change.

mookdoc6 · September 11, 2017

The one an only time I let the dealer change the oil.

I was driving the truck home after I picked it up and even if I touched the throttle a little the oil pressure would peg.

I get home and the oil is so high up on the dipstick I can't even get a read off of it.

I took out 2.6 quarts before the level was correct.

They wanted me to bring the truck back in as there must be an issue. I told them the only issue works for them...

It will not go back for another oil change.

Sorry, Bud! I let them do mine 1qty time even with my conscience telling me, "don't do it" Yup, they overfilled it by almost 1qt. I was told don't worry it shouldn't hurt anything? Your correct overfilling crankcase oil has no ill effect what was I thinking?

4x4Pete · September 11, 2017

I'm the OP. I haven't been back to the dealership since this happened. I have received a few letters in the mail with discounted offers for oil changes but there is no way I can comfortably let them work on my truck. I changed the oil recently. The wrong oil filter was on there (pf63- which I knew about) the filter was so tight that the oil filter wrench crushed the filter- really!!. I had to use pliers to get it off. The stupid thing is I do the maintenance myself now and if there were to be an issue the dealership will probably blame me and void my warranty. But then again I probably won't have an issue now that maintenance is being done properly.

SierraHD17 · September 11, 2017

Overfilling the truck is unacceptable... but using the longer oil filter isn't hurting anything nor is it a bad idea.

SMiller · September 13, 2017

I trust no one, every single time I sub a job out it is not up to my standards, no one takes pride in their work anymore.

Supreme Pizza · September 13, 2017

I trust no one, every single time I sub a job out it is not up to my standards, no one takes pride in their work anymore.

Agreed. They either don't have the skill, they have no attention to detail, or they simply don't care. They do sloppy half ass'd work and then overcharge ya for it.