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HDNitehawk

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  1. 787 pages of Shake and Vibration issues. I traded off my 2 2014's and bought a Raptor and King Ranch back in April. How often have they been in the shop for Warranty? NEVER Chevy man for over 50 years but the new Government Motors is crap.
  2. Yes the main problem was the rear end and drive shaft. Also the front end was out of alignment. One of the rims was bent, they wouldn't fix that one but I had my wheels stolen a few weeks back. I had to buy new rims and it helped the ride as well. The problems can be fixed, but the cost to GM is high and it is easier to tell you that it is supposed to vibrate.
  3. Let me translate what the dealer just told you; "We do not care about your issue, we would rather just sell cars. Go away and find someone else that cares." Mine had the vibration in the steering wheel and they fixed it. It took 5 months of fighting and fixes to get to that point. The best advice for you is to claim BS on this and consult your warranty book. Go to step 2, it is your next option after the dealer denies the issue. For your convenience this is step 2. STEP TWO: If after contacting a member of dealer management, it appears your concern cannot be resolved by the dealer without further help contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. For Volt call 1-877-486-5846 (1-877-4-Volt Info). In Canada, contact GM Customer Care Center by calling 1-800-263-3777: English, or 1-800-263-7854: French. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: . The Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate above the top of the instrument panel on the driver side, and visible through the windshield. . The dealer name and location. . The vehicle delivery date and present mileage. When contacting Chevrolet, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest you follow Step One first if you have a concern. My issue was resolved but I had to go to these lengths to get it taken care of.
  4. One thing I should add to this, my truck drove straight as an arrow. To me it always felt like it had a bit of drag to it. I asked the dealer at 3000 miles to check the alignment, they refused. After the rear end was replaced I pushed the issue again, they finally checked the alignment and it was indeed out of align. No doubt by this time the tires had some un even ware which didn't help the matter. While the alignment didn't initially cause vibration it did magnify its effect. Of course driving on tires for 14000 miles on tires that the truck is out of alignment on couldn't help the ride and vibration.
  5. MINE IS FIXED The last time I posted about my truck GM had installed the clamps to balance the drive shaft. I was experiencing a vibration at about 43 mph. The clamps had fixed the vibration for a bit but it had returned. I was under the truck and noticed that the clamps had caught on grass when I was driving through a field and it was bound on the clamps. I removed this and it solved the vibration issue again. I went back to GM and explained once again that this was a bad fix, they took the shaft off and sent it to a shop to epoxy weights. I have had it back two days now and no vibration at all. Before I started my fix here was the issue; Some vibration in the steering wheel after 40 mph but only slight. At highway speeds over 60mph you would start to feel a vibration in the steering wheel. It was a slight vibration but enough to annoy you after a while. It was never a rough shake or shimmy, just a continual vibration. On rough roads you wouldn't notice it as much since you had more road feel, but on stretch of smooth asphalt when you should feel nothing you would notice. A short recap of the fixes; The tires were road forced three different times, after putting an borrowed set of tires on the truck the tires as an issue was eliminated. The drive shaft was changed out, this helped but did not correct the problem. The complete rear end was replaced, this solved and fixed the highway speed 60mph and above vibration. A vibration at exactly 43mph remained after the rear end was replaced, now that the drive shaft is properly balanced that vibration is gone. I started my quest a few weeks after I got my truck, just before Christmas. Now in June I would say it is resolved (for now). The hardest part was forcing GM to take responsibility. I feel for many of those with the vibration issue as they may lack the skill set and determination to force GM to do what is right. The best advice is to go to page 34 in your warranty book and follow the instructions, make the calls and send the letters. I had to take the time to spend at the dealer riding with technicians in the truck, pointing out the problems. I hope the issue stays resolved, but I am afraid that there is something internally wrong with the truck. Possibly the vibration issue came about because of wear to the rear end and drive shaft because of other alignment or transmission issues with the truck. Time will tell.
  6. Yes the common thread is poor quality control. Some may have a problem with bad tires or rims, another may have a bad rear end, drive shaft, transmission or drive shaft. If you are lucky you only have one of these problems. If you have a compound issue with two or more items it is much harder to locate.
  7. Go to this thread and see if this looks like 1% of the people have problems. http://www.gm-trucks.com/forums/topic/159890-how-satisfied-are-you-with-your-2014-gm-truck/ 36 out of 196 hated there trucks or complained of issues, this is over 18%. This number is way to high. Of the 10 trucks I have driven 3 had vibration issues. Many would not no better or it wouldn't bother them. If even 1 out of the 10 comes back in because of vibration issues than that is just crappy quality control.
  8. Bad quality control and design by GM. My High Country has vibration issues so because of loaners I have been in about 10 different trucks now. The High Country is the worse but many have the issue. With miles it has gone away, I hear it very seldom. When it did it regularly (every 10 miles or so) I found a fix that stopped would stop it. I would take my fist and beat the hell out of the dash. Then it would stop doing it. I know it is not any of these; the mirror, the safety sensor above the mirror, the iLink radio, leather interior the air conditioner. I have been in trucks that did the same thing that would have these items or not and it would still do it. I had my hand on the radio once and could feel the pop when it happened. I think it is a stress release in the way the dash bolts or attaches together. I had the truck in the dealer for vibration and asked him to check it out, he heard it and thought it might be in the vent controls of the heater. So no fix found but it has seem to go away. Then it is summer so maybe it is cold related and will return next winter.
  9. I wanted to lift mine but was waiting till the vibration is gone. GM rep tells me that the burden of proof that the lift caused a warranty problem is on GM. It does not void the warranty. I do not know how good it is, but Rough Country has a warranty that is supposed to cover what GM will not.
  10. Rotate and if the vibration changes that would tell me that it is the tires. Tires are covered by warranty, if they are crap that is on GM.
  11. My vibration is about gone by throwing parts, if they will do it let them. Ride is best if you do not exceed the recommended pressure. I will probably go with nitrogen once I get the vibration issue resolved. Air is air, but if it helps keep the air pressure constant I think it would help with the ride on the tires I have.
  12. A professional grade truck would go empty somewhere and the come back full of weight.
  13. Goodyear tires The engineer relayed through the GM Rep that they were having problems with the stock Goodyears. He said that the way they are made the get knocked out of balance very easily. The tires are a known issue with GM. My issue had little to do about the tires, I had Nittos put on as part of the truck purchase. Although I had them Road Forced I had issues later. I always thought the front end felt like it dragged. I asked for an alignment at 3000 miles, GM finally agreed to do it at 12000 miles. It was out of alignment, now the tires have a bit of uneven wear.
  14. If it vibrates more than the other dozen or so trucks I have owned over 37 years why should I now be putting weight in the back.
  15. I would have done a video of it, had I found a way to do it. The problem with the steering wheel vibration is that is something you feel in your hand not see. Rest my hand on top of the steering wheel you could see my fingers shaking, but that's not a good demonstration. What is really irritating was highway cruising, when you should be able to relax the vibration would keep you on edge.
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