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snuke1e

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  • Location
    fl
  • Drives
    ford

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  1. Hi Guys Still on the sidelines with thoughts of purchase as are many of us. I must say that Lockwasher has a point if we had 5- Zips all posting we could have close to 800 plus opinions of people not owning the vehicle and just restating the same thing in their words. Loading this forum with too many opinions from non owners is not the answer. Great idea if you don’t have one stay on the sidelines as most of us (myself included) and let the people with the problem handle it there all adults and don’t need to have thing explained to them over and over. Thanks for all your hard word and suffering so we might not have to. Snuke1e
  2. We can hope GM will take our issue seriously? As of now no one has died from this so we might be in for a long wait for a fix. The Worst CEOs of 2014 by FOX Business #1 Mary Barra, CEO, General Motors Barra’s first year as chief executive of the nation’s top automaker has been a disaster. She may not have been CEO when the deadly ignition switch defect scandal occurred, but as executive VP of product development and supply chain, her hands are anything but clean in one of the most corrupt corporate cover-ups I’ve ever seen. Meanwhile telling Congress that GM’s (GM) culture has changed was ludicrous. Had it not been for a lawsuit involving a woman who died in a 2009 Chevy Cobalt accident, the fatal safety flaw might never have come to light. GM was essentially dragged kicking and screaming into recalling millions of vehicles. Shares of GM are down 19% year-to-date. I hope Barra has an enormous stocking hanging from her fireplace; I just saw Santa load a gargantuan lump of coal onto his sled … with her name on it. Sorry this is a little off topic. Thanks to all of the people who have posted. Have a Merry Christmas.Snuke1e
  3. Hi Guys Looking at the posts about marks on the windshield. I would guess that they mounted sensors with a suction cup to test frequency or something like that. A suction cup would leave a circular ring. May be worth asking the tech what tests they did and what equipment they used?
  4. Hi Guys I just called the dealer and canceled the 2015 Yukon Denali XL that was on order. There is no way I can feel confident with this purchase knowing what I do about this vehicle and lack of GM doing the right thing at this time. I also as others have stated want to get one but only when I feel the issues have been corrected? Major repairs being done to a brand new vehicle is not what I can deal with. Time will tell if and when they resolve this. I will keep monitoring the site and hope for the best. Thanks to all of you that have posted this information to help protect the customers. I was very fortunate to have found this site as it allowed me to have the knowledge of issues most will never know exists till it’s too late. Thanks, Snuke1e
  5. GM customer care responce. Hello , Thank you for reaching out to us. I did read the email that you sent to your local dealership. Did the dealership contact you regarding the email? Are you experiencing an issue with your vehicle? Regards, Jennifer T. GM Customer Care GM Customer care?????????? Why does GM even support your group?? Total waste of money I forwarded you the letter I had sent to the dealer with the questions attached. I had asked you GM customer care to find some answers! You then reply have I heard anything from the dealer and do I have any issues with the Yukon REALLY. They haven’t even delivered it to the dealer yet so much for being on top of anything. Spare us your BS and spend the money on R & D rather than a group of story writers. GM should be ashamed of them selves with the way they are handling this issue. Good fix fire the R&D and Customer care group. And start over. I didn’t even get the vehicle yet and I am feed up with just trying to get an honest answer. Snuke1e Reply Report Edit
  6. Jasondenali15 That sound very intrusting what dealer is you Yukon at? I know Field service tech’s have different areas would be good to know what tech to contact if info is slow getting back to GM. Thanks for staying with the cause. Thanks Snuke1e
  7. Sent a reply to GM customer care let’s see what happens????? Asked the following questions. What is the root cause of the service bulletin PIT 5318 and what VIN series are affected by counter measures and if there has been a permanent counter measure and VIN series. What production line counter measures have been applied to the vehicle I ordered? Fingers crossed?
  8. Hi Guys Sent a message to one of the sites Administrators as to how we post this to get more exposure. lets hope it helps. Snuke1e
  9. Hi Guys and (GM customer care I would appreciate a response) I had the opportunity to ask an engineer from one of the big three about this issue. Service bulletin PIT 5318 His review of the information was quite intrusting. He thought this was more than a minor problem. NUMBER 1 ISSUE WHAT IS THE ROOT CAUSE????? What this means is there is a problem GM offers a counter measure (temporary fix) till they can determine the ROOT cause. Root cause could it be a tolerance issue, build up issue, material break down issue, bonding issue. Time frame issue to determine a heating and cooling cycle that may cause material failure? As you can see this might take some time to identify mean while cars are still produced at our expense. Other very important piece of missing information he said was (VIN break) the series of VIN numbers of the vehicles affected by each counter measure. How many counter measures? And root cause fix and VIN series for permanent counter measure? Looks rather scary to see your $65,000+ vehicle looking like a high school wood shop project with 2x4’s and C clamps to repair this problem. GM needs to do the right thing and inform the customers as to the root cause and permanent counter to this issue. I cannot buy a vehicle without this information. Snuke1e
  10. GM repait for the problem The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern Some owners may comment of a wind buffeting/droan noise or body/pressure booming (the feeling of pressure in the ears) while driving. The body booming issue may be more noticeable when the engine is in V4 mode. In some cases, they may also notice a water leak from the headliner area, if equipped with a sunroof. These concerns could be caused by the roof sheet metal no longer being attached to the roof bows (1). On trucks with a sunroof, it may be noticed that the rear edge of the sunroof glass is considerably lower than the roof (2). This is due to the roof sheet metal being detached from the roof bow directly behind the sunroof opening (3). Recommendation/Instructions To correct this concern, apply panel vibration control material between the roof bow and roof sheet metal, along with foam shim material when necessary. Remove the headliner to access the underside of the roof. Inspect all 4 roof bows for insufficient bonding to the roof sheet metal (4). Any roof bow that is not bonded to the sheet metal will need to be repaired. Use the following repair for all 4 bows on trucks without a sunroof, and for the 3 rear bows on trucks with a sunroof: Use a plastic scraper or similar tool to remove the old foam. Measure the gap between the top of the roof bow and bottom of the roof sheet metal. If the gap is 5/16 (8mm) or greater, use a combination of 3/4" wide by 5/16" or 7/16" thick foam shim material (as listed below) to fill the gap between the roof bow and the sheet metal. Care should be taken to add only the correct thickness of foam to fill the gap so it does not push up on the roof. Cut the foam into 5 inch lengths and place in three spots along the roof bow, one piece in the middle and one at each outer edge. With the foam shim material in place, or if the gap is less than 5/16" (8mm), use the panel control vibration material (as listed below) to fill the voids between the roof bow and sheet metal. In some cases, it may take a couple layers of material to fill the void. Repair for 1st bow on trucks with a sunroof: Use a plastic scraper or similar tool remove the old foam. Use the panel control vibration material (listed below) and apply along the top of the 1st roof bow. Obtain two 2x4 pieces of wood cut long enough to span the opening of the sunroof. Wrap one of the 2x4's with a cloth to protect the roof paint and place it on top and the other one on the bottom. Then clamp together using three C-clamp as shown below (5 & 6). The clamps will need to stay in place until the panel control vibration material is dry. Parts Information Part Number Description Qty Material Allowance SEM 39977 *Panel Control Vibration Material 2 Tubes $80.00 P46500 **Kent Industries 3/4 X 5/16 in. Adhesive Back Foam Shim Stock As Required $20.00 P46505 **Kent Industries 3/4 X 7/16 in. Adhesive Back Foam Shim Stock As Required $20.00 * For panel control vibration material ordering information, call SEM at 1-866-327-7829. SEM products are also available at local automotive paint supply stores. ** Contact Kent Automotive at 1-888-937-5368 or www.kent-automotive.com to order Kent Industries Adhesive Back Foam Shim Stock. Warranty Information For vehicles repaired under warranty use: Labor Operation Description Labor Time 1480348* Install Foam Shim Material To Roof Bows And Refoam 2.5 hr Add For Vehicles With Sunroofs 0.5 hr * This is an unique labor operation for bulletin use only. This will not be published in the Labor Time Guide. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourse
  11. Hi Guys Just called the dealer and my Yukon is built delivery expected late this month early November. They confirmed it will have the 8 speed trans. Has anyone had a Yukon delivered with the 8 speed trans and if so any comments? Snuke1e
  12. GM Customer care I had posted a concern as to my yukon too be built next week. GM customer care told me they cant get involved till I take delivery and have an issue. I do have an issue GM has aknowladged they have an issue that means we all have an issue. Delivered or not I am asking for answers before I spend 65k I would think that gambling with that kind of bet might require you (GM) to explain the rules. 1. when was this issue noted by GM (the date) was this reported with in five days to the goverment as required? 2. what was the root cause for the problem? 3. what was the methoid and proceedure accessed to correct the problem and when was this implemented to your assembley line(date)? 4. how many vechiles are involved? Please answer the questions Reading the other posts and the GM customer care responces one has to wonder how an agent can make the remark of the dealer is trying hard having customers yukon for a month. Are you kidding me. We need answers not one just posting empty statements. How about some actual answers as to whats going on. Snuke1e
  13. Hi Andraya I have a 2015 Yukon Denali ordered due to be built next week delivery date mid November. How can I know if this issue will affect my order?? Talked to the service Manager about this and he was unaware of the issue. Provided him with the GM bulletin he seemed surprised with the level of repair needed and GM buying back vehicles. I am very reluctant to take delivery of this vehicle with out an extensive test drive. Hope the dealer will understand. Thanks Snuke1e
  14. Hi Andraya I have a 2015 Yukon Denali ordered due to be built next week delivery date mid November. How can I know if this issue will affect my order?? Talked to the service Manager about this and he was unaware of the issue. Provided him with the GM bulletin he seemed surprised with the level of repair needed and GM buying back vehicles. I am very reluctant to take delivery of this vehicle with out an extensive test drive. Hope the dealer will understand. Thanks Snuke1e
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