gassa-garage

Well after reading and watching since I bought my 2014 GMC Sierra Z71 standard cab short box in August and going thru all the same items I read here , I went to arbitration today . My truck is one that has a real real bad skake at 72 MPH , almost bad enough to take you off the road and I am a hot rodder for 40 plus years in case you think I am not a car guy thru and thru . The letter fom the BBB said the case would be heard by a independent arbitrator , myself and a rep from GM on the phone . I get there and there is a territory Manager from GM service live and in person, they get the service mgr and the tech from the dealership on the phone along with the customer service rep for GM on the phone . That is 4 against one in my book , so just an FYI if you go to BBB arbitration and can afford a lawyer you best get one lol . I stated my position and the facts and didn't turn it into emotion statements , just the facts . The dealer on the other hand tried to pull some fast ones and made inacurate statements to discredit me when they could . I did my best to point this out but we'll see . Guess Mary Barra trains her employees well . Corruption starts at the top so to speak . They will be getting back to me they said but obviously GM doesn't want to take the truck back sending in the troops against one guy sheesh I will write back when I get word of the decission , just wanted to let you know what you will be up against .