ashmores

Hello Eddie! I appreciate the help. I will keep this in mind if my second attempt at getting the issue fixed at this dealer fails (I take it in early next week). I want to give them the benefit of the doubt and explain my concerns with the service manager this time. I have tried to not think about the sound (as it is very agitating and gets my frustration level up when I think about it) so I have my music up and going until curiosity got to me a few days ago and, yes, I do hear the clunking when I slow down but it is not as noticeable as when accelerating. It's quite odd because the noise is extremely similar to the clunk I hear when I step onto the running board (both sides). I believe i read on this forum something similar from another poster. Hmm. Here's hoping the noise generates when I actually take it to the dealer. Edit: When I made the appointment the employee on the phone stated that he had a guy in there "that day" with the same sounding issue. Fingers crossed the found a solution?

First time poster - but had to voice my concern with the dreaded clunking sound as well. I just crossed 5,000 miles on my 2014 Sierra SLT 5.3 V8 and have been having the "clunking" noise happen as well (been going on for a little over a month/month .5 - I thought I was crazy the first couple of weeks hearing the noise), but it is only when accelerating (I'm probably missing it when coming to a stop to be honest) and it does not happen every time I drive. Only sporadically. It sounds like the bed is about to fall off - that's how loud/unruly the clunking sounds. I took it in to be looked at two weeks ago and the service rep actually heard it when another rep was driving it out of the loading/unloading area of the service area so I know I was not crazy (he told me that we could not readily drive it around since it was raining but I felt that since he heard it - my point was made). Got it back a day later and had not heard anything of it. However, I finally heard the dreaded clunking noise again yesterday afternoon and then again this morning while driving to work. Very frustrating because they actually told me that it was a problem in the bumper area and had sent it to 'the shop' to get fixed. What? So something else was wrong with the truck or BS excuse? I've already had a hard enough time with them about getting the rear left seat rattle looked at. First time they could not replicate the noise. Second time they said it was the "loose" jack kit under the seat (when I know good and well it was the seat itself because once you hold it down or sit on it the rattle goes away). I eventually had to take the advice of a thread on this forum (I believe it was this forum) and slam the seat down five times and ending up fixing that problem myself. This was even after reading off responses to the service rep from that very thread about the issue!