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sikryd

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  • Location
    Honolulu
  • Drives
    2013 GMC Sierra Denali

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  1. I have been back and forth between AT&T, On Star, GMC Dealer and GM themselves for a slow connectivity issue in my 2015 GMC Sierra 3500HD and they just keep going round and round in circles pointing fingers at each other. It was not so much a problem in Hawaii because my trips were short, but now that I live in the Mainland (Las Vegas), its definitely an issue. Speeds have not changed, they have always been shit. Most I have ever seen is 5 down, 2 up. Mostly I see < 2Mb down and around <.9 up. The GM Senior Adviser is completely lost and cant get his shit straight, he has no idea what I am taking about. GMC Senior Tech says all he can do is verify that I can connect to the AP and access the internet, no protocols for speed. I could go unlimited data on my phone, but that kills my battery faster than I can recharge it in the vehicle. This truck was expensive, I pay for a service that is an advertising point by GM and not getting what I would think I am supposed to. My daughter has buffering issues on her iPad, I have issues streaming Pandora, and I have problems with my VPN disconnecting when trying to do work from the road. At this point I want GM to replace the AP in the vehicle to prove its not them. Hope they will...I have been back and forth between AT&T, On Star, GMC Dealer and GM themselves for a slow connectivity issue in my 2015 GMC Sierra 3500HD and they just keep going round and round in circles pointing fingers at each other. It was not so much a problem in Hawaii because my trips were short, but now that I live in the Mainland (Las Vegas), its definitely an issue. Speeds have not changed, they have always been shit. Most I have ever seen is 5 down, 2 up. Mostly I see < 2Mb down and around <.9 up. The GM Senior Adviser is completely lost and cant get his shit straight, he has no idea what I am taking about. GMC Senior Tech says all he can do is verify that I can connect to the AP and access the internet, no protocols for speed. I could go unlimited data on my phone, but that kills my battery faster than I can recharge it in the vehicle. This truck was expensive, I pay for a service that is an advertising point by GM and not getting what I would think I am supposed to. My daughter has buffering issues on her iPad, I have issues streaming Pandora, and I have problems with my VPN disconnecting when trying to do work from the road. At this point I want GM to replace the AP in the vehicle to prove its not them. Hope they will...
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