James Betsill

In October 21, 2014 I purchased a 2014 GMC Sierra SLT new. Since then we have had four instances where the software has needed fixing. 1. In February the four-wheel drive system had a software malfunction which locked it into 4x4 mode and made it un-drivable requiring a software update. Service was rendered to the computer. 2. In July we noticed that the GPS was not correct and kept recalculating and giving us wrong directions adding hours onto a couple trips we took. It was found that again the software was corrupt and needed updating. Service was rendered to the computer again. 3. This past Saturday while using the remote start function the truck began to smoke quite badly but only when the remote start was used, not when the key was used. We were told the software would need to be updated. Since they wouldn’t be able to do this till Monday we were told it was ok to drive it till then. Service was rendered to the computer again. 4. And on Sunday while in town the truck locked my son inside it on it’s own and we had to call OnStar from someone else's phone to unlock the vehicle. Service is being rendered to the computer again and we are without our truck. Pursuing Lemon Law options at this time.