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Jtsteiert

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  • Name
    John Steiert
  • Location
    Canada
  • Drives
    2015 Z71 LTZ

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  1. It amazes me how GM Customer Care responds to my post and makes it sound as if they are going to assist me with this issue. The requested a lot of information from me so they can better assist me yet its been over a week since i sent them the info and i haven't heard from them. So i asked them what the status is on this and several days later I was informed that since i live in Canada that they can not help me and will send my issue to their Canadian Customer Service Center..... It strikes me as odd that they did not know I was from Canada since my signature clearly says i am from Canada... So here i am 12 days after my posting and still no help from GM on this issue. I appreciate the support from the members here, I wish GM who I spent $60,000 Canadian with to buy this truck was as proactive! I also concerns me that i may need to unplug the connectors, clean them and dry them with a blow drier to make the system work again, GM didn't design this very well since all sensors are mounted to the exterior of the truck, front and rear bumpers..... I would think that weather proof connections would be exactly that... Weatherproof. Well I am taking my truck in for service this weekend and will discuss this problem with my dealer. I doubt i ever hear from GM Customer Service in Canada and if i do i doubt i will get any assistance so i will continue dealing with this on my own.. Sorry for the rant
  2. I sent a message last week with the info you requested and i have not heard back from you.... Can you give me a update on this?
  3. There is a feature where you can enable/disable this but it is turned on in the settings menu.
  4. I have a 2015 Chevy Silverado LTZ and recently the park assist stopped working. When I put it in reverse the back up camera comes on normally but the lines are no longer showing and warning when you get close to an object dont work. Going forward the warnings it used to send when you get close to an object also does not work anymore. The switch on the dash to turn it on and off blinks rapidly when you try to turn it on and a error message shows up on the display in the dash saying it is not activated. Naturally this happens right out of warranty... Any one had this happen to them or know what the issue may be? It is very cold here with temps being in the negative numbers, i thought it may be ice or snow on the sensors but even with them clean this still happens. Any help would be appreciated.
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