Jump to content

Juxtalon

Member
  • Posts

    4
  • Joined

  • Last visited

Profile Information

  • Name
    William
  • Drives
    2016 2500 wt

Juxtalon's Achievements

New Member

New Member (1/11)

2

Reputation

  1. One quick too also, I got my service manager to admit that he didn't know this vibration was "Normal" in the 2500 model . I got him to issue me the exact truck as a rental to test if it made the same vibration. They basically admitted fault by doing so. I took down the managers name, and the VIN of the defective rental vehicle. Get this evidence to help you. Tell them what you want. Get all info before you file your case with the BB .
  2. The vibration issue is real.2016 2500 wt. Between 45-65 mph. Low rpm, louder on a hill. Took it to the service center 3 time . First visit, they put 18" michelans on it and a piece of dynomat. They claim its because the noise canceling in the wt's is insufficien . They claim its a 4th wheel vibration with drive shaft vibration amplified and it shows up in the cab, and felt in the steering wheel and pedal. This is unacceptabl . This vibration has not been diagnosed long term for potential wear issues post warranty. Also, vibration sickness is a real thing. The reverberation inside the cab is distracting and unsafe, and makes the vehicle unreliabl . BBB is involved and we are going into arbitration. Note... When the BBB claim is filed , expect GM and your dealer to flee. They will treat you as the bad guy, be useless, offer you nothing, and direct you to GMs claims office. Have your facts in order from day 1. Record dates, take it to your own Certified mechanic, record all conversations relating to the diagnosis of the vibration. Be prepared people. Chevy nerds to recall these truck .
  3. My truck does the same thing at 45-65mph. They day its normal if you don't have the noise canceling like the higher models offer. GM will not say what the impact of the vibration will lead to. I'm going into Arbitration with the BBB over this issue. Vibration sickness is playing a part in my case as well. When the BBB claim is filed, be prepared,GM stops helping you fix anything related to the issue on the claim . Before you file a claim,make the service center fix it. At least 3-4 trip . Expect dynomat and bigger wheels 18in with Michealin tire .
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.