Wormdog

I was told by the last service writer that unless GM has issued a TSB or a recall then they could not change out the steering box. Guess I need to ask again. Dealer # 1- Hendrick-Duluth Dealer #2 - Andean Dealer #3- John Megel

Finally at a dead end. Dropped my 2016 Highcountry off at dealer #3 last week, dealer #2 would not return my phone calls. A friend of my sons said dealer #3 fixed his GMC and I should take mine there. Dealer #2 was able to remove the 3" of play, but could not make it 100%, the truck would still wander. So I was exicited when dealer #3 called and said my truck was ready. The excitment did not last long. Upon my arrival, they said dealer #2 completed TSB D correctly installing the pitman shaft. They rechecked all the settings along with the alignment and said that was all they could do. The service writer stated the tech drove the truck and he said it was good, I guess he drove it around the dealership. Once out on GA 400 heading south, it was and is still the same, constantly having to correct the path of the truck. Now I am in a battle of how I know it drives and how they think it drives. I have waited for years to buy a truck like this and now I am stuck with a $64k wandering truck. This all makes me sick, for years I have driven GM vehicles, but no more. I will tell everyone that will listen how GM is treating everyone that has this issue. I guess the next big question is.............Ford or Ram!

2016 Highcountry 2500, 5th trip to the dealer is complete, changed out the pitman arm, no success. Still drifts while driving, not much slop, but it drifts back and forth. I am sick of this. Calling the service manager on Monday to see what the next step is, does anyone know if a 2015 steering box will fit on a 2016?

F for me.

It now has more play in the steering. Maybe dealership #2 will get it fixed, fingers crossed. This whole problem makes me sick, the 1500 I traded in drove like a sports car compared to this truck.

Bought a new 2016 2500 High Country about 6 weeks ago and has 2500 miles on it now. Steering becomes worse each day. Took it to a dealer here in Atlanta along with the TSB that was posted in this forum and they actually made it worse. Going to dealer #2 next week. I have waited years to buy this truck and I am not very happy at this time.