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John GorehamContributing Writer, GM-Trucks.com11-8-2018 General Motors made an unusual request today of GM-Trucks.com. Our contact at the Chevy Truck department asked us to report that GM is launching a new campaign to adjust the sensitivity of the airbags in the Chevy Colorado ZR2. This is a refreshing change from the industry standard practice of soft-pedaling recalls and product programs. Here is the unedited information we were asked to convey: As you are aware, there have been reports of Colorado ZR2 owners whose roof-mounted side airbags deployed while off-roading. Upon learning of this issue, Chevrolet took immediate action to understand the root cause and create a solution. Today, we notified Chevrolet dealers of a customer-satisfaction initiative to recalibrate the thresholds for the roof-mounted side airbags for ZR2 owners. The updated calibration is available as of today, and will be installed free of charge the next time the customers takes their ZR2 to a Chevrolet dealer. There have been 11 reports of Colorado ZR2 owners whose roof-mounted side airbags deployed while off-roading. Chevrolet is working to reimburse those ZR2 customers for the cost of repair, provided the event data was available to confirm the incident. We are incredibly proud of the ZR2 and the off-road capability it offers, and are encouraged to see customers are using the truck as intended. If customers have questions, they should contact their local dealer or Chevrolet Customer Assistance at 800-833-2438 GM-Trucks.com readers may recall that in May we covered the news that owners were beginning to report that the airbags in their Colorado trucks were deploying while off-roading (and not in a crash). You can read the prior full report here and see more images. Our reporting leaned heavily on images and reports from GM-Truck.com member Joe F. Since Joe's information was made available, other owners have also reported the same problem. We will do our best to get new information from Joe F. and how he is reimbursed. Our thanks to GM for asking us to be involved in disseminating this important product update program.