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Showing results for tags 'tailgate wont go all the way down;'.
We just bought a new 2018 Silverado Crewcab Short Bed last week. When I first looked at I noticed that the tailgate did not go down level with the main bed (not even close). I brought this up with the salesman and then later with the sales manager. We were assured that they would have this fixed before we picked the truck up. With the tailgate lowered, the left cable was taught and the right cable had slack in it. When my wife picked up the truck, the service department gave her a copy of the service bulletin that said that this was just normal build tolerances and they were not to try to fix it. There are 16 quarters under each end of the straight edge in these pictures (height of 1-1/16"). There is still a gap under the straight edge at the tailgate even when I put my full weight on the rear left corner of the tailgate. The total load capacity for the truck is 1,699 lbs. Allowing for a driver, one could haul 1,500 lbs in the bed. If this was 3/4" plywood, or 2 x lumber 8' long, 750 lbs would be at the front of the bed, and 750 lbs would be on the very rear edge of the tailgate, with more than 375 lbs supported by the left cable. HOW IS THIS NOT A SAFETY ISSUE? In reading the other threads on this issue, it appears that Chevy / GM has had this problem for many years.