Rattle in Steering Shaft?

[mnsilverado]

I have 2002 Silverado that has develped a rattle/ clunk in the steering shaft under cornering.  The dealer had fixed it by lubing the intermediate shaft, per a service bulletin.  The problem went away, but after about 2500 miles it came back.  So I brought it back in to have it looked at again. There solution was to lube it again.  When I questioned the service manager about it he said that was the only "band-aid" for the problem and since there is no safety issue they can not replace the parts.  He told me it makes the noise because of play in the spines of the shaft. To me there has to be something else done than just lubing every 2500 miles.

I am wondering if anyone else has had this problem and gotten the dealer to do a better fix?  I have 22,000 miles on the truck and don't want to be dealing with fixing this problem outside of warranty.

[Firetiger(MN)]

See this discussion from a few weeks ago.

 

http://www.gm-trucks.com/cgi-bin....t=11530

 

 

Please let us know if the bearing fix works if you try it.

[mnsilverado]

Firetiger,  Is this something that the dealer will do under warranty or something one would have to do themselves or pay to have done?  Also where did you hear about the solution?  Thanks for the insight so far!

[Firetiger(MN)]

I believe the dealer should take care of this under warranty.  This fix should replace the intermediate steering shaft and shaft lube TSB's.

 

I found this info on another gm forum.  Personally I have not had this serviced as of yet.  But, it's starting to get on my nerves so I may stop by the dealer one of these days so I can see that friendly blank look once again.  

[Redapple]

If the vehicle is still under either the manufacturers warranty, or the extended one they will fix it. otherwise you will have to pay for it or do it yourself. IT cant be that big of a deal, the dealer did mine in about 1 1/2 hours. 5k and working great.

 

BIll

[Firetiger(MN)]

What fix did you have done?  Bearing, shaft, or grease?

[racer]

here's part of the tsb

Clunking Noise Under Hood and can be felt in the Steering Wheel (Lubricate Intermediate Steering Shaft Assembly) #00-02-35-003A

 

 

Clunking Noise Under Hood and can be felt in the Steering Wheel (Lubricate Intermediate Steering Shaft Assembly)

1999-2002 Chevrolet and GMC C/K Pickup Models (Silverado and Sierra)

 

2000-2002 Chevrolet and GMC C/K Utility Models (Suburban, Tahoe, Yukon, Yukon XL)

 

With Recirculating Ball-Type Steering

 

This bulletin is being revised to add model years and include a new service procedure. Please discard Corporate Bulletin Number 00-02-35-003 (Section 02 -- Steering).

 

Condition

Some customers may comment on a clunk type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.

 

Correction

 

Important

DO NOT REPLACE THE FOLLOWING INTERMEDIATE STEERING SHAFT P/Ns

 

26085548

26049343

26083324

26088325

 

Remove the intermediate shaft from the vehicle and lubricate the intermediate shaft with a Steering Column Intermediate Shaft Lubrication Kit, P/N 26098419.

[Firetiger(MN)]

here's part of the tsb

Clunking Noise Under Hood and can be felt in the Steering Wheel (Lubricate Intermediate Steering Shaft Assembly) #00-02-35-003A

 

 

Clunking Noise Under Hood and can be felt in the Steering Wheel (Lubricate Intermediate Steering Shaft Assembly)

1999-2002 Chevrolet and GMC C/K Pickup Models (Silverado and Sierra)

 

2000-2002 Chevrolet and GMC C/K Utility Models (Suburban, Tahoe, Yukon, Yukon XL)

 

With Recirculating Ball-Type Steering

 

This bulletin is being revised to add model years and include a new service procedure. Please discard Corporate Bulletin Number 00-02-35-003 (Section 02 -- Steering).

 

Condition

Some customers may comment on a clunk type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.

 

Correction

 

Important

DO NOT REPLACE THE FOLLOWING INTERMEDIATE STEERING SHAFT P/Ns

 

26085548

26049343

26083324

26088325

 

Remove the intermediate shaft from the vehicle and lubricate the intermediate shaft with a Steering Column Intermediate Shaft Lubrication Kit, P/N 26098419.

FYI, that's the old TSB.  There is a bearing change that is supposed to fix the problem now.

[mnsilverado]

Does anyone have the TSB for the new bearing fix?  Redapple?  I want to have something to refer to when I have to go deal with the service people again. Thanks

[Redapple]

I didn't know the TSB number, I just told the dealer to fix it. I do have the extended waranty, so he did the intermediate shaft, the bearing, and the grease. That was back in July, and it is still working great. I will try to get the TSB for you though. Give me a day or so.

 

 

Bill

[CapnDean]

Yeah......The TSB that my dealer did had them changing out the entire rack.

 

If I recall correctly it was described in the TSB as "Steering Gear Whistle"

 

Take your truck into the dealer....tell em there is a whistle sound coming from your steering gear.  If they don't find the TSB don't worry...I had to provide a copy of the tsb to get em to fix mine too.

 

If your dealer cannot find the TSB...email me...I will get you a copy!

 

CapnDean (@aol.com)

[Redapple]

Here is the one for the steering wheel clunck. I can't find the one for the lower bearing replacement however.

Good Luck,

Bill

 

 

Bulletin No.: 00-02-35-003A

Date: December, 2001

TECHNICAL

Subject:

Clunking Noise Under Hood and can be felt in the steering wheel

(Lubricate Intermediate Steering Shaft Assembly)

Models:

1999-2002 Chevrolet and GMC C/K Pickup Models (Silverado and Sierra)

2000-2002 Chevrolet and GMC C/K Utility Models

(Suburban, Tahoe, Yukon, Yukon XL) With Recirculating Ball-Type steering

This bulletin is being revised to add model years and include a new service procedure. Please discard Corporate Bulletin Number 00-02-35-003 (Section 02 - Steering).

Condition

Some customers may comment on a clunk type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.

[mnsilverado]

Thanks Redapple, but I have had the intermediate shaft greased as per the TSB but it only cures it for a few thousand miles.  What I am still trying to find out is what the TSB is for the bearing replacement and if that will be the right fix.  Anyone have the TSB number for that?

[Redapple]

I can't find a TSB for that. Looked all thriugh the Alldata database. What I did fine is this:

A new stub shaft bearing kit 26099860 that has been released to address this issue. The kit contains a bearing, a packet of lubricant and instructions.

The kit runs $12.02 from GmPartsDirect.com. The J-tool required to perform the job mentioned must be a fork or slide hammer. Tool # J-45798 cost unknown.

 

Bill

[racer]

this from july 2002 gm techlink on line

Owners of some 1999-2002 Sierra or

Silverado 2500HD and 1500HD pickups may

comment about a rattle noise from the

steering column, particularly during low

speed parking lot maneuvers.

A new stub shaft bearing kit 26099860

has been released to address this issue. The

kit contains a bearing, a packet of lubricant

and instructions.

TIP: The new bearing is a tight hand fit.

TIP: For installation, you must use

essential tool J-45798 to avoid damage to

Steering

Column Rattle

the bearing seal. This tool has been sent

separately.

TIP: It is not necessary to replace the Ishaft

for this condition. Although the

symptoms are similar, this is not the same

condition mentioned in bulletin 00-02-35-003A.

Bearing Installer J-45798