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DVD freaking out on 2015 GMC Yukon XL


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I was going thru my pic's on the phone and found a video I took of the front DVD screen freaking out. I forgot about this coz I was to busy with the lift gate issue, (still not resolved) but anyone else have this?

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Hi kcwood247,

 

Congratulations on the purchase of your new vehicle!

 

I am sorry to hear that you were experiencing an issue with DVD player not working as designed. I understand it only happened once but if the issue occurs again, I am more than happy to look into this concern for you. Please contact us via private message anytime!

 

Jennifer T.

GM Customer Care

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  • 3 weeks later...
  • 7 months later...
  • 6 months later...
  • 3 months later...
  • 1 month later...

This issue still going on, am I the only one?

:nopity::M16:

The issue infuriated me. I was able to reseach that it happenes, if the mylink system switch on and a DVD disk was putted to the drive. If you remove the disk and off your car, wait about 20 minutes to restart. (Anybody know how to restart MyLink another way?) Start your engine and try to play DVD. It should works. I'm continue to research. Will scribe if find out something.

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