Jump to content
  • Sign up for FREE! Become a GM-Trucks.com Member Today!

    In 20 seconds you can become part of the worlds largest and oldest community discussing General Motors, Chevrolet and GMC branded pickups, crossovers, and SUVs. From buying research to owner support, join 1.5 MILLION GM Truck Enthusiasts every month who use GM-Trucks.com as a daily part of their ownership experience. 

The official ordering, production & delivery thread - 2019 Silverado / Sierra


Recommended Posts

GM giving false info to customers,spoke to GM yesterday for an update on my order,they said the truck was built and waiting to be shipped which will take 17 business days.Got a call from my salesman and he said the truck arrived this morning and just waiting for the PDI and can be picked up on saturday.

Link to comment
Share on other sites

6 minutes ago, fishlessam said:

GM giving false info to customers,spoke to GM yesterday for an update on my order,they said the truck was built and waiting to be shipped which will take 17 business days.Got a call from my salesman and he said the truck arrived this morning and just waiting for the PDI and can be picked up on saturday.

Out of curiosity.  When did you order, where are you, and do you know where your truck was built? 

Link to comment
Share on other sites

Crazy.  I ordered December 10th.   I’m in Florida and truck is coming from Mexico.   I had event code 4150 on February 1st.   It actually could’ve been sooner than that, but that’s the first time we started looking.

 Standard bed, and painted moldings or I would’ve just bought one off a lot somewhere. 
 

What truck did you order Fishlessam?

Edited by FloridaFarmer
Link to comment
Share on other sites

4 hours ago, fishlessam said:

GM giving false info to customers,spoke to GM yesterday for an update on my order,they said the truck was built and waiting to be shipped which will take 17 business days.Got a call from my salesman and he said the truck arrived this morning and just waiting for the PDI and can be picked up on saturday.

I literally had the same thing happen. Spoke to live chat and they said its sitting in a yard in Michigan. Same day my dealer called and said the truck was delivered and its going through PDI. 

I also had them tell me congratulations your corvette was built! Even though during the live chat you need to specify which vehicle you ordered.... 

Link to comment
Share on other sites

23 hours ago, Chrisd534 said:

I literally had the same thing happen. Spoke to live chat and they said its sitting in a yard in Michigan. Same day my dealer called and said the truck was delivered and its going through PDI. 

I also had them tell me congratulations your corvette was built! Even though during the live chat you need to specify which vehicle you ordered.... 

That is hilarious.

Link to comment
Share on other sites

On 2/26/2020 at 5:11 PM, FloridaFarmer said:

Crazy.  I ordered December 10th.   I’m in Florida and truck is coming from Mexico.   I had event code 4150 on February 1st.   It actually could’ve been sooner than that, but that’s the first time we started looking.

 Standard bed, and painted moldings or I would’ve just bought one off a lot somewhere. 
 

What truck did you order Fishlessam?

2020 DENALI CARBON PRO 1500 WHITE FROST,6.2l engine 4X4. 

Link to comment
Share on other sites

I still haven't heard anything from my dealer about my order for the trail boss custom with the 6.2. I went online with customer service and they said that the truck is on hold and that they are waiting till the next batch of orders comes in, Whatever that means ! Nobody will give me any answers as if the truck will be produced or not. ?

Link to comment
Share on other sites

GM is making it pretty hard to buy a truck from them. 

Back in 2018 I decided it was time to buy a new truck, replace my 2012 F150. When the 2019 GMC's came out the redesign made it an easy choice-I wanted a new GMC 1500, the Fords just don't look good to me anymore(and I'm sick of the ecoboost). 

I was definitely disappointed when the 19 models came out and trailering mirrors weren't an option. I love the trailering mirrors on my Ford, no way I'm spending 60 grand on a new truck and not getting them. Just be patient they said, trailering mirrors should be a mid year option.

Well, it was what April or May of 2019 before GM finally got around to offering trailering mirrors on a vehicle that is supposed to be able to tow...but the mirrors were going to be an option on the 2020 models. So I was patient.

Finally, the 2020 models were available to order, but the mirrors that I had been waiting on for months were only available on a few models, not the SLT with max tow that I wanted. Be patient they said, they will be available on that model soon...

I think it was September before my dealer said they could finally spec a 2020 SLT with max tow and the trailering mirrors. The next day I was at the dealer happily placing my order. Dealer couldn't really give me any projected build time because of the strike.

About a month later my salesmen called with bad news. The truck I had ordered was one of 66 in the whole country with similar specs and they were having some kind of parts issue and now they WERE NOT going to be building SLTs with the trailering mirrors(very soon thereafter the build & price website also reflected the change). 

I thought about it...and then January 2 of this year I walked in and ordered an AT4 with the trailering mirrors. Dealer said they were expecting 8-10 weeks for delivery.

4 weeks after ordering I checked with the dealer, no updates. It is an accepted order but no TPW, but they thought it should be soon since GM had told my dealer that any current orders should be 6-8 for delivery. They gave me the order number and each week since I've checked with GM chat, same story; valid accepted order but no production date.

It is now 7 weeks since my order was placed. My dealer tried to find out why there is no production date yet, tried to get the order fast tracked or whatever, and now they are being told that GM is NOT going to build the truck with the trailering mirrors, with no real explanation. 

A quick check of GM's inventory  website brings up multiple trucks around the country in the process of being delivered or recently delivered with nearly identical specs(one truck I looked at has identical spec but is already sold). 

My dealer might be doing something wrong, but GM is beyond frustrating to deal with. 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Content

    • By Scotty Harder
      So around this time of year last year I changed my brakes and my rotors and was going to replace my front bearings as well. My 08 is a Michigan truck so it’s got a plethora of rust accumulated. One of caliper bolts had seized so I completed what I could with the brakes and headed home to figure the best attack for a seized rusted bolt with thread lock. Anyways that bolt was a ******, so I went to my brother cause he had an air compressor and thought we’d try that. Needless to say the bolt one, so my brother put the wheel back together but before he put the caliper back in place over the rotor he decided to decompress the spring?. Why? I have zero idea thought it was pointless for him to do that Considering I had to do it to change the springs. So I start to head back home just worried about getting this bolt out so I can change my bearing. So as I start to leave I don’t notice anything out of place until I get down the road and my brake pedal goes to the floor. It made no sense, I couldn’t figure out what happened in the 30 minutes I was there; that would take my brakes from having good pressure to having none.  Then not long after that my fuel pump goes. Old Murphy’s law coming in clutch for me! So I get the fuel pump swapped get the caliper freed so I could replace my bearing. Then go to bleed my brakes and I can’t get any of my brake pedal back. I have abs so I I went out and bought a scan tool cause I heard bleeding brakes with an abs system without the scan tool is difficult and is more than likely the reason my brakes still go to the floor. So I do everything the device tells me to. There’s no change, except now I can’t shift it out of park to even attempt to check if there’s at least some pressure. I’ve been battling these brakes so at least the last half of 2021 my family is telling me to just sell it for whatever. Honestly I don’t want to sell it I rather enjoy having it and am not ready to let it go. Any help or advice would be so appreciated!



    • By Korbyn Talley
      I have a 2017 Silverado 5.3L. Used to stay around 40 pounds of oil. Now when idling, is goes down to 20-25 ish pounds. It’s not throwing any codes up but does have a bit of a knock if I floor it without letting the pressure build back up first. Cold start it’s just below 40 pounds but at operating temps (210) it drops like crazy. It’s not oil quality or level, I just changed it last week and it was good for half a day and went back down. 
    • By Organpiper
      2019 Silverado high country truck with a gentle 42,000 miles…. Babied.
      Shift to park message displayed, was difficult to get the massage and the “dining” to go away.
      Cost me $341 to have it fixed, the dealer said GM helped $ome.. they said 30% with the cost. I’m a couple months outside of the 3 year warranty… lucky me.  I feel I shouldn’t have had to pay a cent ….($70K Truck!).   But they have trump and you pay… and get screwed…. without even a kiss… even if you own a C7 Corvette.
      Actually, this problem showed up occasionally / rarely, about 2 years ago… I sort of ignored it as it seemed to always go away.   But not recently, last two weeks every time I’d stop the truck.  My mistake was not taking a photo of the display two years ago…. Possibly I could have had GM cover the repairs…take note.
      They replaced the entire “Transmission Control Assembly” (TCA), as you all know most all of today’s dealer mechanics don’t fix anything… they just replace parts.  The TCA looks like it located inn the upper part of the steering column connected to or very close / connected to the shift PNRDL lever.
      See the photos, it appears to me the problem is /was in the bent micro switch lever (flimsy) interfering with the metal frame of the TCA.   I believe replacing the $10 micro switch would have solved the problem.   If the replaced one is like the old TCA, likely I’ll be replacing it in a few years.  I can’t help in how to access the TCA, but though you might like a couple of the photos of the unit.



    • By Mitch Wyndham
      Hey everyone, couldn't find a thread for WTB/WTS but I am looking to replace my center console tray out of my 2011 Sierra All Terrain. It came with the brushed aluminum one that have the cover flaps thats open/close. Part #23164630. If anyone has one in good condition for sale let me know. Im based in Ontario but can send a shipping label and use paypal for payment. Attached a picture so theres no confusion! Thanks so much.

    • By Pete Peters
      My whole right side sound system quit working out of the blue I have an 09 sierra with the bose system if I turn the balance all the way to the right and crank it I get nothing at all except very slightly out of the pillar tweeter any ideas?
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    235.3k
    Total Topics
    1.4m
    Total Posts
  • Member Statistics

    263,147
    Total Members
    8,960
    Most Online
    Winnie2020
    Newest Member
    Winnie2020
    Joined



×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.