See a lot of questions asked about this and not a lot of set info on the upgrade. Hope this helps even anyone trying to set it up.
**READ ALL INSTRUCTIONS AND WATCH ALL VIDEOS PRIOR TO ATTEMPTING PURCHASING OR INSTALLATION**
Apple CarPlay / Android Auto functionality is not supported in any 2014-2015 (Many 2016) Silverado/Sierra’s. This is due to neither application being available from Google or Apple when these vehicles being built, therefore not an available option during these model years. The following instructions are designed to simplify the process as much as possible.
Three things are required for this upgrade (ONE) Radio Module, (ONE) HMI Module, and (ONE) USB Hub 2016+.
Search around for the modules, they are available for purchase from many different locations. EBay, totaled vehicles, junkyards, or other various websites to find them. AGAIN, if the part numbers are not listed below DO NOT purchase them.
It is highly encouraged to not try and cut corners with purchasing part numbers of modules not listed as they cannot be flashed to work properly.
**DISCONNECT THE BATTERY PRIOR TO INSTALLING FRESHLY UPDATED MODULES**
Trim Removal tool
10 mm Socket
7 mm Socket
USB HUB P/N 13519224 (BLACK) P/N 13509943 (WHITE)
USE ONE OF THE BELOW P/N’S IF YOUR TRUCK CAME FROM THE FACTORY WITH NAVIGATION. ONLY REQUIRED TO PURCHASE ONE P/N.
USE ONE OF THE BELOW P/N’S IF YOUR TRUCK CAME FROM THE FACTORY WITHOUT NAVIGATION. ONLY REQUIRED TO PURCHASE ONE P/N.
USE ONE OF THE BELOW P/N’S IF YOUR TRUCK CAME FROM THE FACTORY WITH BOSE. ONLY REQUIRED TO PURCHASE ONE P/N.
USE ONE OF THE BELOW P/N’S IF YOUR TRUCK CAME FROM THE FACTORY WITHOUT BOSE. ONLY REQUIRED TO PURCHASE ONE P/N.
Once acquiring the parts you can now send them to be flashed. These modules will be flashed to your VIN and will then be plug and play. Copy the link and follow the prompts.
If you have followed all the directions up and to this point, select yes for hardware match. You can chose if you would like the maps updated on your NAV if you so choose. You will be emailed your order number from WAMS, this is EXTREMELY IMPORTANT. You will be required to ship your parts either FedEx or UPS, they will not accept packages from USPS. You will need to write your order number on the box to ensure your order is properly handled. Turn around is approximately one week from shipment to return. ONLY ship your (ONE) Radio Module and (ONE) HMI Module. Maintain your USB Hub.
Once you have received your parts from WAMS you can begin installation. Disconnect your battery prior to installation.
To install the radio module watch https://www.youtube.com/watch?v=I2MYuuyqLrs. For the purpose of this install start the video at 1:00. Stop the video at 2:04, the radio module is visible with a green connector on the far left. Simply begin disconnecting all of the connectors plugged into the module, once all are removed you can slide the module out of the dash. It is retained only by the tension of the cables plugged into it. Replace with your new module, you can now continue the video and finish putting the dash back together. Stop the video at 4:10.
To install the HMI Module watch https://www.youtube.com/watch?v=sFe2gwlOsD4. Stop the video at 2:00. The module being described behind the crossbar is what you are replacing. Remove all connectors, the module is retained with a plastic clip on top. Installing the module along with the glove box, is self explanatory.
Take note of the plastic tabs on the sides of the USB Hub you are preparing to install. Those tabs can be depressed with a dental pick and gradually removed out of place. Once removed, disconnect the harness and reconnect. Installation is now complete. You can now reconnect your battery and start your vehicle. Initial start up might take a few seconds to initialize, and temperature defaulting to 32 degrees is normal. Android Auto and Apple CarPlay require hardwire connection, so to test functionality it needs to be connected to the newly installed USB hub.
MVI Inc (https://www.gm-navigation.com/) offers kits and other customization options if the above is not something you feel comfortable acquiring on your own.
Hope this helps, should be pretty cut and dry. There might be other methods, but this was the cheapest I discovered. If you have any questions don’t hesitate to ask.
Hey, everyone! New to the forums here -- my name is Chris and I just picked up my 1st Suburban yesterday; a CPO 2016 LT w/Luxury package, Sun & Entertainment, wheel upgrade, etc. Loving the truck so far, just one minor issue. I am unable to get the car to recognize my Pixel 3 XL and launch Android Auto. Before anyone asks, yes -- I have the AA app installed. I've done my due diligence before posting, scouring the web for hours now, to no avail. The USB works in charging my phone, but the car just won't launch AA. I was able to connect my wife's iPhone and CarPlay launched immediately. I tried a couple different cables and even tried all the "developer options" tweaks that I read about online. I ordered a couple of different USB-A to USB-C cables built to 3.0 spec just to be sure cables aren't the issue, but other than that not sure what I can do other than waste 1/2 at the dealer to see if they can figure it out. I really don't want to have to do that. Help, GM-TRUCKS.com, you're my only hope!
Alright... let me take a deep breath...
I just bought a 2019 Chevy Silverado Custom Trail Boss.
I am having an issue with my 2019 Chevy MyLink infotainment system and its integration with my Note 9 since the Android Pie update.
The issue: When I receive a phone call through Bluetooth OR Android auto, I am able to answer the phone call but... The ringer will NOT stop ringing on my infotainment system. The only way I can talk to the person on the other line is by picking up my phone and disabling it from the infotainment system (this did not happen at all on the previous software version and it was glorious). The ringer will also never turn off even after the phone call is ended. The only way I can turn the ringer off while driving is by turning it down (cannot switch back to radio to continue listening to music, which is very aggravating), so I am sitting in silence for the remainder of my trip... unless... I pull over on the side of the road, shut my vehicle down for 2 minutes to let the computer reset and start it back up. This issue does not occur on my work iPhone either... I thought that it might be an issue that chevy's infotainment support team could solve... It seems that it is not their issue because it only happens to android Pie software version phones and not any others. I call Samsung... do everything you could think of to troubleshoot this issue (finally factory reset my phone completely only to NOT resolve the issue). Samsung seems to believe that I need to send my phone in for a repair (even though it wasn't happening with the previous software version). Chevy thinks I need to just wait for a new software update for Android Pie... but I hate waiting because it is a very aggravating issue and love my music! Is ANYONE else having these same issues? Is there a solution that anyone can think of? I would like to just revert back to the previous software version and forget about it, but I am not sure of the problems that may cause...
I've been meaning to post my experiences with Android Auto in my 19 trail boss. I have a Pixel 2 XL phone running the latest version of Android OS (v.9 with Dec. security patch) along with the latest version of Android Auto (v.3.8.584564). I also have the latest version of Chevy Mylink installed on my truck.
So I have been experiencing random android auto app closes while listing to Spotify or using Google Maps for navigation. I have tried troubleshooting the problem by switching usb cables, which I am using type c, wiping my "managed cars" from within android auto, I also have tried factory resetting my phone completely without restoring from a backup. Some days are better then others for how long the app will display without randomly closing. When this problem does occur I can usually just select "Android Auto" on Mylink and the app will launch again, sometimes. I wasn't sure if there are any other daily Android Auto users out there having the same trouble as me on their trail boss?
*Edit: I also experience audio issues in AA every now and again. I will plug my phone in and play a song through Spotify using AA and the audio's volume will be lower then the FM radio. I've tried making the adjustments using my phone's volume buttons but it doesn't result in a change through Mylink. I unplug the USB cable and plug it back in and like magic the audio is much louder.
**Edit2: The audio issue I mentioned in my previous edit is no longer happening to me. I suspect a recent Chevy MyLink update resolved that. I ordered a factory USB type-c cable from Google Store and I am awaiting it's arrival. I'll post back with my results.
I'll update my post with additional info when I get the chance. I appreciate any thoughts or solutions.
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