Grinding Noise... anyone else noticed it?

Kenbow · October 28, 2021

My 20 is grinding now, any updates or resolution?

CosmicTrucker · January 13

My 2022 purchased 12/21 z71 started doing this around 5-7k miles with 18k on the clock now. I noticed that it takes about a half hour of driving around town or out on the highway before the scrapping noise starts. Sounds a lot like a rock in a brake caliper. I quickly learned that putting the transfer case into 4auto would instantly stop the noise. I was advised by the sales person to only run in 2hi until I needed 4x4, so that's what I've done from the beginning of ownership at 22 miles. I'm the sole driver.

To me since this is clearly related to the transfer case, that it must be something not set or shimmed correctly. I'm very hesitant to report this to my dealer until I'm confident they have found a true fix. I don't want them doing research and development on my dime.

GMCustomerService · January 20

On 1/12/2023 at 8:11 PM, CosmicTrucker said:

My 2022 purchased 12/21 z71 started doing this around 5-7k miles with 18k on the clock now. I noticed that it takes about a half hour of driving around town or out on the highway before the scrapping noise starts. Sounds a lot like a rock in a brake caliper. I quickly learned that putting the transfer case into 4auto would instantly stop the noise. I was advised by the sales person to only run in 2hi until I needed 4x4, so that's what I've done from the beginning of ownership at 22 miles. I'm the sole driver.

To me since this is clearly related to the transfer case, that it must be something not set or shimmed correctly. I'm very hesitant to report this to my dealer until I'm confident they have found a true fix. I don't want them doing research and development on my dime.

This is certainly not what we like to hear, CosmicTrucker. Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your truck. To do so, please send an email to [email protected] with ATTN: CosmicTrucker/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.

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Zach29 · February 3

I know this thread is alittle old but I recently bought a used 2019 Silverado 1500 used from the local dealership. Has 62k miles z71, completely bone stock, 4wd.

this is my 5th Silverado and my newest one. Brought it home from the dealership the other night and had no issues. Next day as I was driving I heard what sounded like A cricket. Metal rubbing on metal. I took a video and this is what it sounds like. Is anyone hearing this same sound? Has anyone gotten to the bottom of it? Thanks!

RAYS B4U · February 3

13 hours ago, Zach29 said:

I know this thread is alittle old but I recently bought a used 2019 Silverado 1500 used from the local dealership. Has 62k miles z71, completely bone stock, 4wd.

this is my 5th Silverado and my newest one. Brought it home from the dealership the other night and had no issues. Next day as I was driving I heard what sounded like A cricket. Metal rubbing on metal. I took a video and this is what it sounds like. Is anyone hearing this same sound? Has anyone gotten to the bottom of it? Thanks!

It sounds like it may be what this thread is talking about.

GMCustomerService · February 8

On 2/3/2023 at 12:53 AM, Zach29 said:

I know this thread is alittle old but I recently bought a used 2019 Silverado 1500 used from the local dealership. Has 62k miles z71, completely bone stock, 4wd.

this is my 5th Silverado and my newest one. Brought it home from the dealership the other night and had no issues. Next day as I was driving I heard what sounded like A cricket. Metal rubbing on metal. I took a video and this is what it sounds like. Is anyone hearing this same sound? Has anyone gotten to the bottom of it? Thanks!

IMG_0852.MOV

This is certainly not what we like to hear, Zach29. Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2019 Chevrolet Silverado 1500. To do so, please send an email to [email protected] with ATTN: Zach29/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.

Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com