By Justin Opinion
Actual photo of my brand new 2018 Silverado High Country. It's been at the dealer for about 2 weeks now - still has the temporary tag on it. I asked them to look into the vibration in the steering wheel. Haven't seen it since. I think the dealer is doing what they can and trying to fix it. But they don't seem to be getting any support from Chevrolet/GM. Nothing like replacing that new car euphoria with a good swift kick in the balls. #Chevrolemon
By POS High Country
We have a 2015 Chevy High country. We have 65,000 miles on the truck at the moment. The front drivers side wheel hub assembly went out 2 weeks ago, the AC compressor fan sheered off 5 days ago, the engine has a ticking noise and the transmission has shifting problems. The tranny problem has been "fixed" 3 times. We are still having issues obviously. Wondering if any others have had any or all.of these problems.
I have nothing good to say about Gmc and there political puppet system when it comes to getting a vehicle fixed. They follow nothing you tell them along with the dealership which are completely useless. I have had issues with my 2014 Denali since day one. First issue was a body defect which they LIED right to my face after having meeting behind closed doors which was I was told not to be in the grounds at that time. After they trying forcing me in to insurance on my behalf keep in mind the truck had 900km on it saying I had damaged it I lost it. I then went multiple dealership lots around the city took and made a file which I dropped off with all the same issues and was told "were not obligated to speak about these vehicles at this time". Was never fixed, and could almost break tailgate handle off to this day if not careful is what I got left with. Anyone that trys to open it look at me and ask if it is locked. They have a system set up where you get no where, and want people to give up. I now had shifting issues for 3 years which the files shown my complaints progressively getting worse. I now been with this vehicle 3 years a new transmission has been installed with 2 engineers that cant figure it out. It now wont or may not get fixed till next summer apparently when they can fly another engineer out to what I was told alter the trucks computer while driving. I have all the video of the transmission spiking a 1000 rpm at times and when towing worse. It is as if the truck between shifts momentarily goes to neutral. Then they tried blaming on adaptive shifting, well then the vehicle was falsely represented from my last one that worked perfectly fine. This one was to be soooo much better but got worse and I am worried to tow with. Pretty sad when I went to another dealership explained situation and there advise again of course at my cost was "buy a new one and that one should be better". Wow, cause you cant fix this one I have to pay again to get one that does. To boot same word from word at a event that GM had there representatives at. Drop truck off and get a new one I was told you shouldn't have them problems again.
Buyer beware the amount of lost time at work, and vehicles you might have to buy two of because the first one doesn't work might financially sink a consumer. I asked them after going with test drives, dropping the truck off a bunch times, having a personal trailer attached, etc who pays for all my lost time and diagnosis? Well no one, ohh ok I just made 4 more payments and still is not fixed. Seems fair. Well actually 30 months of payments since my first complaint that no one looked in to, but a bunch of service representatives I can see getting replaced in the future with robots. Keep getting told we need to see a light on the dash, ok well how about my camera showing what is going on? Maybe we have 2 issues computer and mechanical cause the light is not on but the truck is struggling.
Try talking to an ambassador good luck. Most conversation started with them asking me what was going on and looking for information. I was really starting to wonder if I worked for General Motors as I had more information than they said they would get me. Then you get a different customer care person which was always a point of starting over. How may I help you and what is going on? Well the file I have explained 25 times now why not explain it again to get no where.
I guess once a company like this gets so big they don't care and can just crap all over the general population. Dealer loyalty events, HAAA. There is no loyalty other than signing on that line for you to follow everything they say, but they don't have to do anything.
I have gotten a couple of responses to my inquiries to automobile publications/news rags/etc. One specifically is asking to drive a vehicle that has the buffeting/pressure issues present. He will be traveling to Vegas, LA and Detroit so if anyone here lives near those cities, please PM me. He is willing to utilize his contacts at GM to help us get some additional attention to this growing issue. Please let me know.
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By Lemon Truck
I recently bought a 2000 GMC Sierra 2500 extended cab SLT 2wd with the 5.3L. I was very excited about this truck initially as I got it at a great price, but I am starting to become overwhelmed with all of its problems I recently discovered.
The previous owner purchased this truck at an auction, and put a lot of new parts on it mechanically and cosmetically. There are a lot of mis-matched parts on this truck and I can tell it is somewhat of a "Frankenstein." One thing I noticed is that there are 4x4 buttons on the dash, even though this is a 2wd truck (no T-case). So obviously someone put a new dash on from a 4wd donor. Also, the plastic around the ignition cylinder looks like its been monkeyed with, so someone was probably fooling around near the steering column.
When I test drove the truck, the only light on was "Service Engine Soon." However, when I brought my truck to get an OBDII scan at the parts store it returned 14 codes (some duplicates) which are as follows:
B0017 - Passenger frontal deployment loop open
B0024 - Driver deployment loop short to ground
B0036 - Discriminating sensor open or short to voltage
B0051 - Deployment commanded
C0265 - EBCM relay circuit
P0430 - Catalyst system - Low efficiency (Bank 2)
P0440 - EVAP system
P0449 - Evaporative canister vent solenoid control circuit
But, NO lights are ever on the dash except the SES. Shouldn't the airbag or SRS light be on as well? On startup the only lights that come are the SES, nothing else. All the gauges work, although they bounce oddly when I shut off the truck. The voltage needle also twitches very slightly when I use the turn signal. Also, when I turn on the headlamps, the only thing lit up is the cluster. The radio, climate controls, and everything else is dark. And, when I cleared the codes with the ODBII scanner, the radio went off and reset itself to 1:00?!
I have literally spent hours on end searching in vain for a definitive answer to this host of problems with only little success. I am guessing that the "B" codes mean that I need a new SDM? Perhaps this truck was in a wreck?
P0430 might be because of a small exhaust leak this truck has, or possibly the cat is bad. P0440 and P0449 might mean I need a new EVAP solenoid or can?
Please help me, it would be greatly appreciated. This truck means a lot to my little family as it is how we are getting across the country for my new job in Tallahassee. Any insights would be very welcome. Thank you all.
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