2014 Silverado 1500 missing cover

Buckeybuck · June 1, 2019

I am purchasing a 2014 Silverado and noticed an area that looked to me that was missing a plastic cover. It was agreed that the dealership would put on the cover but now they are telling me the cover does not exist. I found part number 84147832 but they told me that is only for 2016-17 models. Can anyone confirm if there is a panel covering the seat belt pre-tensioner on the 14? Thanks for the input!

tmo · June 1, 2019

If you are referring to the part circled, there should definitely be a plastic cover there. I will send a picture of what mine looks like. When I get a chance.. both my 15 and now my 18 both have been covered with “finishing” piece.

Buckeybuck · June 1, 2019

Yes that is that part that is circled. The salesman told me that there is no way a cover could go over it since it would be crushed when the seat is lowered...Hmm

tmo · June 1, 2019

My 15 had manual seats and my 18 has the same seats as you do (the electric) and both have the same piece as the one in the picture. It won’t crush from lowering the seat. Mine is as low as it will go almost.

2016 Sierra Owner · June 1, 2019

Yes the cover is missing. Here is a better picture. It does look like the seat may be a little high as well.

Edited June 1, 2019 by 2016 Sierra Owner

Codman67 · June 1, 2019

dsatwork · June 2, 2019

page edited: The recall doesn't involve that part. https://www.edmunds.com/car-news/2014-15-chevrolet-silverado-gmc-sierra-recalled-for-seatbelt-problem-stop-sale-order-issued.html

Copy of gm warranty special coverage 18128.pdf

Edited June 2, 2019 by dsatwork

Buckeybuck · June 2, 2019

Thanks guys. To me it looks like this part but It says passenger side and after searching I’m not sure what the drivers side part number is.

https://www.gmpartsgiant.com/parts/gm-cover-f-seat-adjr-fin-jet-black-84147832.html?Make=Chevrolet&Model=Silverado&Year=2014&Submodel=1500+4WD&Filter=(t=MYC;m=CK15743)

Buckeybuck · June 6, 2019

I found the part number 84147824 while doing one final search last night. The dealership now confirms that is the correct part number. I’m disappointed in the dealership since my salesman, the used sales manager, and the parts manager all told me the part does not exist. They each told me there is no panel that goes in that spot even after I sent videos and pictures of 2014s with the panel on. The salesman had told me just today that there is no way a panel could go in that spot because it will be crushed. I am happy to report that I am taking home the truck today and they have stated they will order the panel.

16LT4 · June 7, 2019

18 hours ago, Buckeybuck said:

I found the part number 84147824 while doing one final search last night. The dealership now confirms that is the correct part number. I’m disappointed in the dealership since my salesman, the used sales manager, and the parts manager all told me the part does not exist. They each told me there is no panel that goes in that spot even after I sent videos and pictures of 2014s with the panel on. The salesman had told me just today that there is no way a panel could go in that spot because it will be crushed. I am happy to report that I am taking home the truck today and they have stated they will order the panel.

Never, EVER, for any reason or any circumstance, trust that anyone working in sales knows anything about the vehicles they are selling. A favorite past time of mine is asking the salesperson to show me features that I know don't exist and watching them fumble. Same with parts. If you want to get any accurate information, speak to the "boots on the ground:" the service technicians, preferably NOT the ones relegated to oil changes and tire rotations.

Ron505 · June 7, 2019

On 6/6/2019 at 2:24 PM, Buckeybuck said:

I found the part number 84147824 while doing one final search last night. The dealership now confirms that is the correct part number. I’m disappointed in the dealership since my salesman, the used sales manager, and the parts manager all told me the part does not exist. They each told me there is no panel that goes in that spot even after I sent videos and pictures of 2014s with the panel on. The salesman had told me just today that there is no way a panel could go in that spot because it will be crushed. I am happy to report that I am taking home the truck today and they have stated they will order the panel.

Do you mind mentioning which stealership it is?

Buckeybuck · June 8, 2019

3 hours ago, Ron505 said:

Do you mind mentioning which stealership it is?

I think I would rather not say at this point. I take partial responsibility in their confusion in the part number as I gave them the wrong part number initially. In a perfect world the customer shouldn’t have to be the one researching these things but I wanted them to put on the panel since it was negotiated that they would do so. I have a couple of other concerns about the vehicle that I discovered last night. I emailed them last night and also called them this morning but didn’t get a call back so Im going back down to the dealership tomorrow..