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MDSilveradoGuy

Broken steering wheel volume control

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Yesterday I got in the truck to go somewhere and noticed that my volume down button on the wheel was not clicking and felt kind of mushy. It worked one time to turn the audio down, and then I noticed that it was floppy and not returning. It's actually stuck pressed - so you can't use any of the steering wheel audio controls (if you use the faceplate controls they override the wheel until the next time you touch anything on the wheel and then they become authoritative). If I hit a bump in the road it activates and turns the volume down all the way as well. It's not physically stuck in there as you can make it jiggle - but the micro switch behind it is stuck.

 

I am supposed to drop it off tonight. I believe this makes day 27 of various warranty repairs.

 

Have any of you experienced this?

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Just happened to do a search for this before posting and, yes, same problem on my 2020 AT4.  Time to call the dealer....

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I just had the same problem happen on my 2020 LT Trail Boss, although nothing is quite malfunctioning, but the volume up button now takes about 5% of the pressure to push the button compared to the volume down. If my fingers brush over it while I'm driving the volume goes up. I now find myself having to lower the volume after every corner in the road. I'll be taking this into the dealership to get it fixed. 

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My 2019 just did the exact same thing. Volume up button quit clicking but still worked at first..... now nothing and I have lost all steering wheel control except cruise control. Another trip to the dealership, hopefully a quick / easy fix.

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Anyone care to share what the fix has been?

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