Anyone else get their rear window defrost recall letter?

SierraHD17 · August 31, 2019

Just like it says. Found a letter in the mail today from Gm of Canada identifying the rear window defroster as faulty and a fire hazard. I already knew this as mine already had issues I haven't done anything with. The two metal tabs with fingers that connect the center glass to the passenger side overheated resulting in the solder breaking off, melting the plastic cover and shooting the cover and one tab across the cab of the truck. I have read the other guys having the windows blow up which thankfully mine did not do. Even a kid at work had the window shatter in his 2014 Denali from this. For now GM is only pulling the fuse until they come up with an actual solution.

Edited August 31, 2019 by SierraHD17

Talbot · August 31, 2019

Got my letter last week, ill take it soon for oil and tire rotation and get that looked at.

if all they are doing is pulling the fuse, no need to rush i guess.....

Edited August 31, 2019 by Talbot

SierraHD17 · August 31, 2019

Yeah I'm not taking mine in for that as I can do that myself. It does say they will follow up with another notification once GM supplies a resolution.

redwngr · August 31, 2019

I've had the letter for a week or two.

Already had the fuse out.

I figure if it burns, and the fuse was still in, neither GM or insurance would likely pay if the notice was ignored.

SierraHD17 · August 31, 2019

I don't even carry anything beyond liability on the truck lol. I'm not overly worried about it. I'm more interested in what they finally come up with. A whole new window might put the old general in a dire situation

SierraHD17 · August 31, 2019

Found the recall thing finally buried in the half ton section which is way more active. The recall only applies to Canadian trucks so I understand now why there is little mention of it in the forum.

gearheadesw · August 31, 2019

Living in Florida, I have a rear window defroster, but literally never use it. If it doesn’t get turned on, can’t imagine it would burn up......

Can see why the Canadian crew is getting this letter, long winters.

SierraHD17 · August 31, 2019

I think its dumb you can't disable it via the controls for remote starts. That's when it blows the window up for most people. In the southern US it would not matter but the northern states get cold so I can see it heading there too. Our climate isn't that much different.

redwngr · September 1, 2019

16 hours ago, SierraHD17 said:

I think its dumb you can't disable it via the controls for remote starts. That's when it blows the window up for most people. In the southern US it would not matter but the northern states get cold so I can see it heading there too. Our climate isn't that much different.

Auto rear defog can be disabled in the personalization settings....

SierraHD17 · September 1, 2019

No it can't... American trucks it can be... I have yet to find it on mine even under the air quality tab where it supposedly is on the US trucks.

Edited September 1, 2019 by SierraHD17

Likarok · September 1, 2019

Yeah I got it too. I think this is going to end up the same way as the Heated Washer Fluid recall did several years ago. It will never get fixed. Do really think GM is going to change hundreds of thousands of rear truck windows. I will believe it when I see it.

I am also assuming that the heated mirrors are also disabled when the fuse is pulled??????

Edited September 1, 2019 by Likarok

Likarok · September 1, 2019

On a Google search it says that 160,000 plus trucks are affected by this recall and that the fix is going to be to replace the rear window. This will be a slow process I am sure.

SierraHD17 · September 1, 2019

Haven't found anything official stating window replacement. I'm sure that will be the fix in the end but knowing GM we all lose our sliders and get regular solid rear windows lol.

redwngr · September 2, 2019

10 hours ago, SierraHD17 said:

No it can't... American trucks it can be... I have yet to find it on mine even under the air quality tab where it supposedly is on the US trucks.

Just checked it again.

On my Cdn '18 2500 it can be set to off.

SierraHD17 · September 2, 2019

Well good for you I guess... no option to turn it off anywhere on my own truck. Could be a trim difference thing... I don't really care that much. I can turn the heated seats on and off for remote start in case they ever potentially start fires.

Edited September 2, 2019 by SierraHD17