Service brake pad monitor?

Bikeman · March 27, 2020

Anyone experience a message in the DIC that says "service brake pad monitor system"?

DogMom · March 29, 2020

Anyone experience a message in the DIC that says "service brake pad monitor system"?

See recall N192264451 for "Premature Brake Wear Notification"

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Bikeman · April 1, 2020

On 3/29/2020 at 4:45 PM, DogMom said:

See recall N192264451 for "Premature Brake Wear Notification"

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I do have that recall open but it's not showing premature wear...the whole system is down. Thx I guess Chevy will figure it out.

O Town Denali · May 28, 2020

I have this happening now. No recall on my truck for it.

Was there any end result of this

Thanks

Edited May 28, 2020 by O Town Denali

jnissen · May 30, 2020

Any possibility the rotors sat for a while and rusted up? I could see the system error out if you applied the brakes but the sensors didn’t read properly due to corrosion.

O Town Denali · June 2, 2020

Recall performed. Problem fixed. Thanks

mike4760 · February 11, 2022

Got the same message today, have already had the recall performed last year.

Kevin W · June 3, 2022

I would like to get this repaired. took it in they said the front pads need to be changed and the rear was good. a week later I took it back and now there saying that the rears need to be replaced and the front is good. on the dash were it shows the break life front and rear has nothing on them just shows front and rear that's it a couple week before this it showed 89% on the front and 94% on the rear. I would like this repaired.

GMCustomerService · June 9, 2022

On 6/3/2022 at 2:09 PM, Kevin W said:

I would like to get this repaired. took it in they said the front pads need to be changed and the rear was good. a week later I took it back and now there saying that the rears need to be replaced and the front is good. on the dash were it shows the break life front and rear has nothing on them just shows front and rear that's it a couple week before this it showed 89% on the front and 94% on the rear. I would like this repaired.

This is certainly not what we like to hear, Kevin. Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your vehicle. To do so, please send an email to [email protected] with ATTN: Kevin W/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.

Privacy Statement | General Motors
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Manuel Lobato · June 13, 2022

I have the same problem, I just changed the front brake pads but the message still there I don't know what else to do, GM please I need answers

James Moss · July 5, 2022

Very interested as well.

I have the 2019 new style Sierra 1500, 4x4, base model, 48,000kms (30k miles). Recall performed on the monitor last year, getting the same warning message to "service brake pad monitor system".

Took it to the dealer who sold it to me and has done all the work to date, but says I have 40%+ of the brake pads left. I am getting noise from the brake pads as if they need to be replaced, but maybe that's the sensor having worn down(?). Dealer said to come back in 10,000km and it'd be $1200 to change the pads/rotors on front and back (not sure why they'd need to change the rotors if the pads actually have that much life in them since pads are $100 for a pair and rotors are $130 each).

Also is there some kind of shortage of OEM brake pads/rotors? It took some work to find them, especially for the front.

James Moss · July 10, 2022

Update: I’m not sure why the sensor said the pads needed replacing there was lots of material left.

I did however replace the front pads and sensor and now the truck is on ‘limp home mode’ and the brakes don’t work. Looks like a problem with the sensor recall - https://www.freep.com/story/money/cars/general-motors/2020/01/29/gm-recall-causes-brake-failure-potentially-thousands-pickups/4598068002/

I tried to clear the codes with my scanner as mentioned in another post on here but it doesn’t seem to help, brakes are still really soft.

How GM deals with this issue will determine if I buy another one (and I’m from Oshawa and family & friends have worked there for decades) because replacing brake pads and a sensor shouldn’t turn the truck into a brick.

Hopefully GM has a recall for this problem, because it’s not like it’s going away, every truck they sold in 2019 is going to have this problem soon as they need their first set of brake pads changed.

Edited July 10, 2022 by James Moss

James Moss · July 10, 2022

Also a word of warning

ACDelco says the Advantage Coated Rotors fit the truck, but the calliper touches so best to avoid these ones:

ACDelco Advantage 18A1705AC Coated Front Disc Brake Rotor

ACDelco Advantage 18A81032AC Coated Rear Disc Brake Rotor

HUNTER705 · July 11, 2022

On 6/9/2022 at 10:47 AM, GMCustomerService said:

This is certainly not what we like to hear, Kevin. Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your vehicle. To do so, please send an email to [email protected] with ATTN: Kevin W/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.

Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com

I had the same issue. I am sure the dealership is not very happy with me as they got a strip torn off them for a bullshit response. I have a 2020 Silverado Trail Boss and only has 18000 kms on it. I was told my rear pads and rotors are shot and need to be replaced and that this was because of the brine put on the highways. This is a complete pile of crap. While the brine is not good for your vehicle, it is not the cause. This is an issue with the pads and rotors on GM trucks. If the excuse given by the dealership were true than all vehicles would have the same problem. When I advised them that brine was on roads for years they then said yes we've been seeing this for years. Again, if this were true, why didn't my other GM vehicle ever display this issue and why is that the brine doesn't effect Fords, Dodge or other vehicles. I know of several GM trucks that have had the same issue. I am guessing that either the pads and rotors used by GM are of lower quality or the design is faulty. Either way the solution to this issue seems to be to purchase a Ford or Dodge and stay away from GM trucks.

Lee cooper · October 21, 2022

I have a 2020 trailboss changed front brakes now mine is doing same thing says I can’t go over 43mph esc needs service brake monitor needs service brakes are real soft barely stops what can I do to fix this