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I purchased my 2020, 2500 Duramax in September. I ordered it with the all of the trailering features.

I also ordered an auxiliary camera to attach my travel trailer, which I installed in November. 


It worked great for the first two months.


Six weeks ago it stopped working completely. 

I tried every combination of plugging and unplugging, cleaning connectors, switching between the interior and exterior jack.  

Finally, I removed it from the trailer and took it to a Chevy dealer.


They let me plug it into one of their trucks to see if it was the camera or my truck that was the issue.


The camera did not work on their truck either.

Chevy sent me a replacement camera under warranty, which I received last week.


After installing it, it worked great for two days, then stopped.


Has anyone else had similar problems?  


Thank You


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Is the truck recognizing a trailer is attached?  If it does not see a trailer attached, the cameras won't work.



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I'm not sure this will help with the above problem but I purchased a GM trailer camera about a month ago but have not had a chance to test it until today.  Temps have finally warmed enough to allow me to plug into the trailer and ensure the camera was  working.  It went well - the camera showed a light inside the camera lens as soon as it was plugged into the truck receptacle.  The camera view also showed on the infotainment screen inside the truck when I went to that view on the system.  I'll be running the cable to the back of the trailer and mounting the camera over the next few days.  Everything looks promising.

Edited by unit

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