Infotainment 2019 GMC 2500 Denali

[Zach Miller]

Does anyone know if there is a fix for the infotainment? Screen went black and will not come back on. Looks to be no power to the screen or radio, however the backup camera will still work. I have tried cycling the key on and off and no luck. I have disconnected both batteries positive and negative for a minimum of tens minutes and no luck. I have removed the glove box to find the blue connector to check plug, gently unplugging and reinstalling with no luck. I have checked the fuses for the infotainment and radio and all seems to be well. I have tried to scheduling an appointment anywhere near me in a 100 mile radius, but the earliest I can get in is July 27th. Just curious if anyone has stumbled upon anything or if there is anything that I maybe missing. Any advice would be appreciated. Thanks.

[James Moss]

My 2019 Sierra does the same from time to time but will come back on. At first I thought it was a loose wire, hoping there's a recall for it. 

 

Does your volume also increase and return to normal randomly?