Issues with remotes not locking/unlocking and very poor radio reception.

[beanwagon]

Hi everyone.  I have a 2021 Silverado. A few issues.  I have two remotes for it, with remote start.  When the truck is parked outside my house, about 20 feet from my window or front door, the remotes don't tend to work.  Often times I open the front door and point it directly at the truck and they still wont work, and I need to go within 5 feet from the truck to get the remote to lock/unlock/or start the truck.  Other times, they work fine from inside the house.  Similar issue in parking lots - sometimes it will work from 50 feet away, other times I have to be within 5 feet of the truck. I have tried changing batteries.  It is the same with both remotes, so it makes me think it is a truck issue.  Any ideas?

 

Separately, the radio reception is awful.  I live in a very rural area, but in my driveway my 2016 GMC Terrain will still pick up 20 stations, my 2009 tacoma will pick up 20 stations, my 1970's radio in the garage will pick up 20 stations, and my brothers 2022 Sierra will pick up 20 stations.  My 2021 Silverado will get 2-3 maximum.  Dealer says there are no updates available for the radio. He said my antenna looks fine and its not sending any codes.  Any ideas?

[GMCustomerService]

4 hours ago, beanwagon said:

Hi everyone.  I have a 2021 Silverado. A few issues.  I have two remotes for it, with remote start.  When the truck is parked outside my house, about 20 feet from my window or front door, the remotes don't tend to work.  Often times I open the front door and point it directly at the truck and they still wont work, and I need to go within 5 feet from the truck to get the remote to lock/unlock/or start the truck.  Other times, they work fine from inside the house.  Similar issue in parking lots - sometimes it will work from 50 feet away, other times I have to be within 5 feet of the truck. I have tried changing batteries.  It is the same with both remotes, so it makes me think it is a truck issue.  Any ideas?

 

Separately, the radio reception is awful.  I live in a very rural area, but in my driveway my 2016 GMC Terrain will still pick up 20 stations, my 2009 tacoma will pick up 20 stations, my 1970's radio in the garage will pick up 20 stations, and my brothers 2022 Sierra will pick up 20 stations.  My 2021 Silverado will get 2-3 maximum.  Dealer says there are no updates available for the radio. He said my antenna looks fine and its not sending any codes.  Any ideas?

This is certainly not what we like to hear, beanwagon.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2021 Chevrolet Silverado. To do so, please send an email to [email protected] with ATTN: beanwagon/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

[snowblind]

On 3/7/2023 at 10:50 AM, beanwagon said:

Hi everyone.  I have a 2021 Silverado. A few issues.  I have two remotes for it, with remote start.  When the truck is parked outside my house, about 20 feet from my window or front door, the remotes don't tend to work.  Often times I open the front door and point it directly at the truck and they still wont work, and I need to go within 5 feet from the truck to get the remote to lock/unlock/or start the truck.  Other times, they work fine from inside the house.  Similar issue in parking lots - sometimes it will work from 50 feet away, other times I have to be within 5 feet of the truck. I have tried changing batteries.  It is the same with both remotes, so it makes me think it is a truck issue.  Any ideas?

 

Separately, the radio reception is awful.  I live in a very rural area, but in my driveway my 2016 GMC Terrain will still pick up 20 stations, my 2009 tacoma will pick up 20 stations, my 1970's radio in the garage will pick up 20 stations, and my brothers 2022 Sierra will pick up 20 stations.  My 2021 Silverado will get 2-3 maximum.  Dealer says there are no updates available for the radio. He said my antenna looks fine and its not sending any codes.  Any ideas?

I to have bad radio reception and also live in a rural area. My other vehicles have good reception in the same areas. Going to try a taller antenna, Ebay has has some for $16. take off the stubby one thats on there now. Just got this 2020 Siverado three weeks ago.