Picked the truck up Thursday-Took it back Friday

lisak421 · July 11, 2005

Picked her Thursday, new paint and they back it up against a pine tree Pulled around front side of used car lot, Manager must have known I was going to look, he showed up behind me and asked if anything was wrong. Tailgate was covered in pinhead bubbles of paint (dirt in the paint) Long scratch along the bottom, about 8", crosses over to under the tail light. Fisheye over the Chevrolet emblem. Screws all chewed up from taking the plastic rail off the tailgate. I just looked at him and said what the he!! is this? He said to bring it back next week after it cures and they'll wet sand it. Said thanks, that'll be trip # 10 in 8 months.

They did fix my a/c and even checked the loud noise I complained about when it was on, blower motor was shorting so they replaced it...............I have a/c.

I was so miffed about the truck, I took it right back Friday morning. Told him to keep it till the tailgate was right. He pulled out a pick pen to circle all the blemishes, when I left he had at least 20 if not more, told him to turn it around and put the sun on it, he'll find a hundred more.

Late Friday night I went up to see if they had done anything, which they have wet sanded it, even washed it for once. It was shaded but I could still see the fisheye and the scratch under the tailight. When I went by this morning it is still in the same spot, hasn't moved. They haven't called me to come and get it. I am waiting.

I will refuse to take the truck and tell them to put a new tailgate on or else they can keep the d**n thing.

I believe this is personal now.

I am so angry!

MrQuadrasteer · July 11, 2005

Wow. That sucks.

Hope you get it worked out.

July 12, 2005

That is totally unacceptable! I'd be turning my lawyer loose on those jerks. That's no way to run a business.

Mighty HD · July 12, 2005

why havent you gotten one off another truck out of the lot yet? I for one would have hired one of the crazies at work to steal one at night.

lisak421 · July 12, 2005

That's next mightyhd. I'm just waiting for the call.

I'll be driving by it in the morning, we'll see if it's moved yet.

I was doing some math.........5 times for the muffler + 3 times for the tailgate = 8 divided by 4 = 2 lemons

facn8me · July 12, 2005

There's not a jury in the world that would convict you!

MrQuadrasteer · July 12, 2005

And I thought I was getting some crappy service from my dealer... Lisa, your boyz take the cake.

Sux having to deal with that kinda crap

RyanZ71 · July 12, 2005

Welcome to the automotive industry, it happens day in and day out, no matter what brand you drive.

atomoverride · July 12, 2005

ask for your money back. goto a different dealership.

sonjaab · July 13, 2005

WOW ! Lisa you sure do have problems with your trucks !!!!!!!!

I figure if that service mgr. guy had 1/2 a brain and you were

not happy with your tailgate he would of swapped one off a

new truck on the lot (and not told you) and NO one would be

the wiser! Now it has a scratch near the light?

...................geo

BRZ71 · July 13, 2005

I have had to fight my dealer on a few things, but they have never done anything that dumb!!!!

TallB · July 13, 2005

Where do you live? I'd go down there with you and rough up some folks till we get some answers! Capiche?

MrQuadrasteer · July 13, 2005

Oh !!! Oh !!!! I wanna play !!!!!!

bigdogxx · July 13, 2005

I dont understand why you keep going to this same imcompitent dealer! Even if you have to drive 3 states over it sounds like you would save your self time by going to a dealer that can get the job done right.

JRW68 · July 13, 2005

In PA 3 attempts to fix a problem results in the lemon law being applicable. My brother went through something simular and got 300 bucks and his truck fixed.