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My Silverado 1500 CC has about 3100 miles on it now. I brought it in my garage a week ago to change oil etc, and noticed the front tires all feathered up. It's pretty bad for the mileage. So....I go the dealer.

 

Can't wait for an alignment, for some reason, they want me to leave the truck. So I do. For two days. Why TF does it take 'em two days to do an alignment?

 

It's not aligned. Pulls a little left on the highway, wheel is cocked to 1:00 when going straight. Two days!!!!!

 

They rotated the tires, which are the Bridgestone 698 II, or 693 or whatever it is. I swear, after 85 miles, you can see the good ones from the back which are now on the front starting to feather. And, the bad ones on the rear are making noise. If you take off hard, they really grind in to the road, and they hum around curves on the highway. You can see little chunks missing from the leading edge of each featherd treadblock since they put these on the back. Let me ask a stupid question, if these tires aren't fit for the front now, why are they gonna be ok in a few thousand miles when it's rotation time again? Their gonna wear back to normal? I don't think so....

 

First of all, they have to do the alignment again, but I'm gonna make 'em do it while I wait. It's a two hour job, at the most. Second, I don't think it's unreasonable to ask for new tires, in fact, GM owes me new tires. 3000K on a $35,000 truck, and it d**n well ought to have good tires on it.

 

Take it back to this dealer, and give 'em another chance, go to another, ??? These guys are close to me, and I bought the truck from them.

 

Another thing is, a quick search on a couple of sites like this one, and I know d**n well these tires are wrong, and that GM knows the tires are wrong. Why should I wait and go through a bunch of alignment/rotation BS, and not just demand the replacements, which are Michelins according to guys claiming to have gotten their Bridgestones replaced.

 

Wow, that's the longest rant I've done in a while....

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It's never the alignment, it's always the tires. But they insist on doing the alignment, because that's $$ through the high profit part of the shop.

 

It never fixes the problem.

 

The tires are junk, just accept that and go buy yourself some "round" ones, 2 at a time, now, before the other pair of junk tires get cupped. Once you have a smooth ride going, then buy the other 2 tires, QC them, and you're done.

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I had alignment problems on a previous truck that feathered the edges of the front tires. GM (dealer) replaced the front tires without me even having to ask. By the way the tires are included in the total warranty package. You paid for that tire to last that long and obviously it has already worn prematurely and will not make it to that mileage. Contact GM customer care to complain. If no luck, well as I mentioned earlier they are warranteed to 60000K which they wont make it to.

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I had alignment problems on a previous truck that feathered the edges of the front tires. GM (dealer) replaced the front tires without me even having to ask. By the way the tires are included in the total warranty package. You paid for that tire to last that long and obviously it has already worn prematurely and will not make it to that mileage. Contact GM customer care to complain. If no luck, well as I mentioned earlier they are warranteed to 60000K which they wont make it to.

 

 

 

 

Yup, that's what's bothering me. I don't want to jump through hoops to get new tires. And, I'm not just going out and buying them myself. I dropped a lot of coin on this truck, and the fact is I have no more money. If the price of the truck didn't include tires, I wouldn't have bought it! What's the deal with GM Customer Care? I guess I'll go hit the site.

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If the front end is out of alignment you can blame GM if the tires are bad dont blame GM they just buy the tires or parts from venders. No different than you going to a store and getting a bad product. I suspect the alignment is off and if your dealer is any good he will replace the tires along with a good alignment. If they dont do you right go to another dealer.

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Do you have the Bridgestone Dueler A/T's? if so they are known to wear uneven. There is a bulletin out to replace them with Goodyear Wrangler ATS's. Just ask the Dealer to look at the bulletins for your truck.

 

 

Nick

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OEM tires on any brand new GM vehicle are warranteed as part of the original GM factory warranty to 60000KM. You have to do the claim at a GM dealership and not a tire shop. It's all in your owners and warranty manual.

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