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Recall Front Brake hose


y2kgmc1500

Question

I have a 2000 GMC Sierra 2wd 1500 extended cab. I had the recall for the front brake hose abrasion campaign supposedly performed in July of 2000. What was supposed to be done on that recall? The print out I have really doea not say. I got home today after a 200 mile trip pulled in my driveway and my brakes went to the floor- really glad I was not on the highway with wife and daughter. Anyway pulled the passenger front wheel and the stock rim has worn right through the brake hose. Front brakes have never been done on this vehicle- only has 30000 miles on it. Is this common? Is there a new brake line for this application? What is the number of the recall for this?

Thank you.

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Took me a little time but I found the recall,All they do is install a decal to the brake hose,Thats it.

 

Heres the recall........

 

 

Document ID# 726267

 

Subject: Customer Satisfaction 00024 - Front Brake Hose Abrasion #00024 - (05/18/2000)

 

Models: 1999-2000 Chevrolet Silverado and GMC Sierra 1/2 Ton Pickup Trucks

 

 

Condition

On certain 1999-2000 Chevrolet Silverado and GMC Sierra 1/2 ton pickup trucks, failure to follow the service procedure set forth in the Service Manual for removal of the front brake caliper can result in movement of the front brake hose relative to its knuckle mounting bracket. If this movement results in increased length between the bracket and the banjo fitting that attaches to the brake caliper, it is possible for the brake hose to come in contact with the wheel rim. This contact with the wheel rim could, in time, cause the brake hose to become worn to the point that brake fluid leakage could occur. If this occurred, loss of front brakes is possible.

 

Correction

Dealers are to attach a notice label to the front brake hoses stating that the calipers must be supported when removed.

 

Vehicles Involved

Involved are certain 1999-2000 Chevrolet Silverado and GMC Sierra 1/2 ton pickup trucks built within the following VIN breakpoints:

 

Year

Division

Model

Plant

From

Through

 

1999

GMC

C/K

Oshawa

X1500001

X1571405

 

1999

GMC

C/K

Pontiac East

XE500001

XE851659

 

1999

GMC

C/K

Ft. Wayne

XZ500001

XZ540998

 

2000

GMC

C/K

Oshawa

Y1100003

Y1200090

 

2000

GMC

C/K

Pontiac East

YE100014

YE218668

 

2000

GMC

C/K

Ft. Wayne

YZ100002

YZ203300

 

1999

Chevrolet

C/K

Oshawa

X1100001

X1299265

 

1999

Chevrolet

C/K

Pontiac East

XE100002

XE256732

 

1999

Chevrolet

C/K

Ft. Wayne

XZ100001

XZ214624

 

2000

Chevrolet

C/K

Oshawa

Y1100002

Y1201388

 

2000

Chevrolet

C/K

Pontiac East

YE100002

YE218733

 

2000

Chevrolet

C/K

Ft. Wayne

YZ100001

YZ203298

 

 

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) or DSC Screen 445 (IPC only) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved.]

 

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

 

These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

 

Parts Information

An initial supply of Notice Labels has been mailed with this campaign bulletin on a no-charge basis. If additional labels are required, U.S. dealers should contact Dealer Support Materials at 1-888-549-6152, Canada dealers should contact Oshawa by fax at 905-644-7846, IPC dealers should contact the Regional Marketing Office.

 

Part Number

Description

Qty/ Vehicle

 

*15763158

Notice Label

2

 

DO NOT ORDER THIS LABEL FROM GMSPO.

 

 

Service Procedure

Raise the vehicle.

On the driver's side, clean the area of the brake hose between the banjo block and the knuckle bracket.

 

 

 

(1) Notice Label

(a) 5 mm (0.2 in)

 

Install the notice label (1), ensuring that there is a minimum clearance between the brake hoses and the wheels of 5 mm (0.2 in).

Repeat this procedure on the passenger's side.

Lower the vehicle.

Install the GM Campaign Identification Label.

Campaign Identification Label

For US and IPC

 

Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

 

Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Campaign Identification Label, be sure to pull the tab to allow the adhesion of the clear protective covering. Additional Campaign Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-888-549-6152 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number S-1015 when ordering.

 

Additional Campaign Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.

 

Campaign Identification Label

For Canada

 

Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

 

Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Campaign Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number GMP91 when ordering.

 

Claim Information

Submit a Product Campaign Claim with the information indicated below.

 

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours*

 

Install Notice Label

NA

NA

NA

MA-96

V0486

0.2

 

* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

 

 

Refer to the General Motors WINS Claim Processing Manual for details on Product Campaign Claim Submission.

 

Customer Notification

For US and Canada

 

Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter included with this bulletin).

 

Customer Notification

For IPC

 

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached suggested dealer letter.

 

Dealer Campaign Responsibility

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.

 

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

 

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

 

Suggested Dealer Letter

On certain 1999-2000 Chevrolet Silverado and GMC Sierra 1/2 ton pickup trucks, failure to follow the service procedure set forth in the Service Manual for removal of the front brake caliper can result in movement of the front brake hose relative to its knuckle mounting bracket. If this movement results in increased length between the bracket and the banjo fitting that attaches to the brake caliper, it is possible for the brake hose to come in contact with the wheel rim. This contact with the wheel rim could, in time, cause the brake hose to become worn to the point that brake fluid leakage could occur. If this occurred, loss of front brakes is possible.

 

We will attach a notice label to the front brake hoses stating that the calipers must be supported when removed. This service will be performed for you at no charge .

 

Please contact us as soon as possible to arrange a service date.

 

We sincerely regret any inconvenience this causes you; however, we have taken this action in the interest of your continued satisfaction with our products.

 

GMODC

 

General Motors Corporation

 

May, 2000

Dear Chevrolet/GMC Customer:

 

This notice is sent to inform you of a customer satisfaction campaign that includes your vehicle.

 

Reason For This Recall

On certain 1999-2000 Chevrolet Silverado and GMC Sierra 1/2 ton pickup trucks, failure to follow the service procedure set forth in the Service Manual for removal of the front brake caliper can result in movement of the front brake hose relative to its knuckle mounting bracket. If this movement results in increased length between the bracket and the banjo fitting that attaches to the brake caliper, it is possible for the brake hose to come in contact with the wheel rim. This contact with the wheel rim could, in time, cause the brake hose to become worn to the point that brake fluid leakage could occur. If this occurred, loss of front brakes is possible.

 

What Will Be Done

Your Chevrolet/GMC dealer will attach a notice label to the front brake hoses stating that the calipers must be supported when removed. This service will be performed for you at no charge .

 

Contacting Your Dealer

Please contact your Chevrolet/GMC dealer as soon as possible to arrange a service date. Instructions for installing this label have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and repair your vehicle.

 

If you experience any trouble scheduling your vehicle or you have any questions regarding this recall action, please contact the appropriate Customer Assistance/Relations Center at the number listed below:

 

Division

Number

Deaf, Hearing Impaired, or Speech Impaired*

 

Chevrolet

1-800-222-1020

1-800-833-2438

 

GMC

1-800-462-8782

1-800-462-8583

 

* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY)

 

 

Customer Reply Card

The attached customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.

 

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

 

Chevrolet/Pontiac-GMC Division

 

General Motors Corporation

 

Enclosure

 

 

 

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

 

 

© Copyright General Motors Corporation. All Rights Reserved.

 

Document ID# 726267

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M3Dale,

Thank you so much for looking up the information. What is stated in that recall is what happened although I don't know who took the caliper off and hung it from the line. As far as I know the calipers have never been off- I am the original owner of the truck. I will have to look back at my receipts.

I had the dealer do a full brake fluid flush. I was concenered with the fluid that remained in the system would be contaminated with water.

Thanx again.

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