Service History Check? (starting To Question Dealer)

JN2001 · May 21, 2008

Can someone check out the service history of the GM Certified 2004 Tahoe I purchased in March. The vin is 1GNEK13Z44R220671. I bought it with 51,000 miles on it. The dealer said they didn't know the history since it wasn't originally bought from them.

I am starting to wonder if it was actually inspected. When I signed the paperwork, I asked if I could have a copy of the inspection checklist and it took them a little while to produce one but they finally did. After I got home, I looked at it and it had 04 Suburban written on the top of it and no vin. I called the sales rep back and asked for a correct copy and he sent me the same sheet with the vin and RO# filled in on the top, but still saying Suburban. No one was able to give me an answer as to why it says suburban. As far as the truck goes, the service tire monitor light was on right when I drove it off the lot and it's been back twice for that. The spedometer went out so it had the instrument cluster replaced. I crawled underneath and noticed the right front inner axle seal was leaking, the transfer case fill plug was completely rounded off so those were both replaced. Iit looked as if there was a leak or something at one time at the transfer case seal, rear diff cover seal and right rear of the engine. The transfer case looked as if there has been fluid all the way around where the two halves meet up and same for the diff where the cover bolts on. They said as long as there isn't a drip, the leak is normal. My 01 Silverado with 130,000 miles doesn't have any of those leaks.

It also has a slight rattle in the left front of the dash that didn't start until after the instrument cluster replacement and the a/c seems to make more noise than on my 01 Silverado.

Sorry to rant for so long but I have been trying to get a copy of the inspection report from GMAC to compare but twice they said they would fax it and I haven't seen it yet so I don't know where else to go.

Thanks for your help!

MS3DALE · May 21, 2008

The only service history from GM I can get is warranty service history,I can't get history like oil changes,tire rotations,brakes,etc....

GM Vehicle Inquiry System

Claim History

VIN : 1GNEK13Z44R220671

CLAIM HISTORY

Repair Order Date : 04/23/2008 Repair Order Number : 048051 Odometer Reading : 52893 miles

Serviced By :

SID DILLON CHEVROLET-BUICK-PONTIAC, INC.

PO BOX 625

FREMONT, NE 68026-0625

(402) 721-2233 Selling Source : 13 - CHEVROLET

Site Code : 05207

Business Associate Code : 112015

Cycle Date Cycle Nbr Case Type Labor Operation Part Comments

04/29/2008 895 01 # E0722 - TIRE PRESSURE INDICATOR SENSOR REPLACEMENT 15136883 - SENSOR

Repair Order Date : 04/14/2008 Repair Order Number : 045394 Odometer Reading : 52513 miles

Serviced By :

SID DILLON CHEVROLET-BUICK-PONTIAC, INC.

PO BOX 625

FREMONT, NE 68026-0625

(402) 721-2233 Selling Source : 13 - CHEVROLET

Site Code : 05207

Business Associate Code : 112015

Cycle Date Cycle Nbr Case Type Labor Operation Part Comments

04/22/2008 893 01 # T5686 - 07187 - SPECIAL COVERAGE ADJUSTMENT - REPLACE & REPROGRAM

04/22/2008 893 02 # K4121 - TRANSFER CASE SHIFT CONTROL MODULE REPROGRAMMING WITH SPS

Repair Order Date : 04/14/2008 Repair Order Number : 045394 Odometer Reading : 52513 miles

Serviced By :

INSTRUMENT SALES AND SERVICE

4990 NOME ST STE C

DENVER, CO 80239-2736

Selling Source : 45 - A/C DELCO

Site Code : 14321

Business Associate Code : 192095

Cycle Date Cycle Nbr Case Type Labor Operation Part Comments

04/25/2008 894 01 # T5680 - INSTRUMENT CLUSTER ASSEMBLY, GMT 800 SPECIAL COVERAGE BULL 12241544

Repair Order Date : 01/06/2004 Repair Order Number : A20671 Odometer Reading : 0 miles

Serviced By :

GREGG YOUNG CHEVROLET, INC.

17750 BURT ST

OMAHA, NE 68118-3311

(402) 572-8080 Selling Source : 13 - CHEVROLET

Site Code : 05446

Business Associate Code : 171635

Cycle Date Cycle Nbr Case Type Labor Operation Part Comments

01/09/2004 446 01 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME

Heres some other information,including the build sheet,you might find helpful....

GM Vehicle Inquiry System

Summary

VIN : 1GNEK13Z44R220671

VEHICLE INFORMATION

Merchandising Model : CK15706 -2004 TAHOE 4WD

Warranty Start Date : 03/15/2004

BARS Order Type : 70 - RETAIL - STOCK

Delivering Dealer :

GREGG YOUNG AUTO CENTER, INC.

17750 BURT ST

OMAHA , NE 68118-3311

(402) 372-2444

Selling Source : 13 - CHEVROLET

Site Code : 05639

Business Associate Code : 203040

Service Contract : No

Branded Title : No

Warranty Block : No

PDI Status : Paid

REQUIRED FIELD ACTIONS

Vehicle Has No Current Record Of Outstanding Campaigns

SERVICE INFORMATIONAL ITEMS

Type Number Description Posted Date Status

SB 06047 ONSTAR HARDWARE CAN BE UPGRADED TO DIGITAL. SEE TSB 05-08-46-006. 02/21/2007 See Bulletin

ON STAR AND XM SATELLITE RADIO INFORMATION

OnStar Equipped Yes

OnStar Status Inactive

Refer to Help page for details or:go to OnStar Online Enrollment (located on the "OnStar" tab in GM InfoNET) or (888)ONSTAR1 (888) 667-8271.

XM Equipped No

XM Radio ID N/A

XM Status N/A

Refer to Help page for details or: www.xmradio.gm.ca or Dealer Hotline 1.877.GET.XMST (1-877-438-9677).

APPLICABLE WARRANTIES

Description Effective Date Effective Odometer End Date End Odometer

36/36000 BUMPER TO BUMPER LIMITED WARRANTY 03/15/2004 165 miles 03/15/2007 36165 miles

72/100000 SHEET METAL COVERAGE RUST THROUGH LIMITED WARRANTY 03/15/2004 165 miles 03/15/2010 100165 miles

3/3000 GM CERTIFIED USED LIMITED WARRANTY 03/18/2008 51105 miles 06/18/2008 54105 miles

60/100000 GM CERTIFIED USED POWERTRAIN LIMITED WARRANTY 03/15/2004 165 miles 03/15/2009 100165 miles

96/80000 FEDERAL EMISSION CATALYTIC CONV. AND PCM 03/15/2004 165 miles 03/15/2012 80165 miles

36/36000 FEDERAL EMISSION 03/15/2004 165 miles 03/15/2007 36165 miles

CLAIM HISTORY

R.O Date R.O Number Type Labor Operation Odometer Reading

04/23/2008 048051 # E0722 - TIRE PRESSURE INDICATOR SENSOR REPLACEMENT 52893 miles

04/14/2008 045394 # T5680 - INSTRUMENT CLUSTER ASSEMBLY, GMT 800 SPECIAL COVERAGE BULL 52513 miles

04/14/2008 045394 # T5686 - 07187 - SPECIAL COVERAGE ADJUSTMENT - REPLACE & REPROGRAM 52513 miles

04/14/2008 045394 # K4121 - TRANSFER CASE SHIFT CONTROL MODULE REPROGRAMMING WITH SPS 52513 miles

01/06/2004 A20671 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles

GM Vehicle Inquiry System

Vehicle Build

VIN 1GNEK13Z44R220671

VEHICLE BUILD

Merchandising Model : CK15706 -2004 TAHOE 4WD

Gross Vehicle Weight Rating : 3087 kg (6807 lb)

Order Number : GVQW82

Build Date : 01/06/2004

Build Plant : 14R06

GMVIS is not the definitive source of GM Vehicle RPO information and is intended for service reference only. Should there be any questions about the vehicle's original build or RPO information please refer to the original vehicle invoice or window sticker.

OPTION CODES

AG1 - SIX-WAY POWER DRIVER SEAT

AG2 - 6-WAY POWER DRIVER & PASS SEATS

AJ1 - DEEP TINTED GLASS

AJ7 - SIDE IMPACT AIR BAGS

AL0 - SENSOR INDICATOR INFLATABLE RESTRAINT FRT PASS

AL4 - 2ND ROW BUCKET SEATS

AN3 - FRONT BUCKETS WITH POWER ADJ.

AP9 - CARGO CONVENIENCE NET

ARL - PLANT CODE-ARLINGTON, TX

AS3 - THIRD ROW BENCH SEAT

AU0 - KEYLESS REMOTE DOOR LOCK

AXP - MPV VIN IDENT POSITION

A31 - POWER WINDOWS

BPH - OFF ROAD APPEARANCE PACKAGE *WHEEL FLARES *LOCKING REAR DIFFERENTIAL *SKID PLATES *17 X 7.5 ALUMINUM WHEELS *P265/70R17 BW OOR TIRES *COLOR KEYED EXTERIOR *Z71 SUSPENSION *16X6.5 ALUMINUM SPARE *SPECIAL ROCKER MOLDINGS *WHEEL CAPS & LUG NUT COVERS *LUGGAGE RACK *FOG LAMPS *FRONT AIR DAM *TUBULAR ASSIST STEPS

B30 - WHEELHOUSING & FLOOR CARPETING

B58 - COLOR-KEYED FLOOR MATS, CARPETED

B71 - WHEEL FLARES

CJ3 - AIR CONDITIONING TRI ZONE MANUAL

C25 - REAR WINDOW WIPER & WASHER

C36 - REAR HEATER

C49 - ELECTRIC REAR WINDOW DEFOGGER

C5U - GVW RATING - 6,800 LBS

C69 - AIR CONDITIONING-FRONT & REAR

DF5 - ISRV MIRROR W/COMPASS & TEMP

DH6 - LIGHTED VISOR/VANITY MIRRORS

DK7 - INTERIOR CUSTOM ROOF CONSOLE

DL3 - OSRV MIRROR W/DRIVER SIDE AUTO DIMMING, PWR FOLD & ADJ, HEAT, TURN SIGNAL

DT4 - ASHTRAY MUFFIN

D07 - CUSTOM FRONT FLOOR CONSOLE

EVA - EVAP EMISSION REQUIREMENT

E52 - LIFTGATE/LIFTGLASS

FE9 - 50-STATE EMISSIONS

FK2 - TORSION BAR SPRING ADJUSTMENT

FK3 - TORSION BAR SPRING ADJUSTMENT

GT4 - REAR AXLE - 3.73 RATIO

G63 - ROOF PROVISIONS LUGGAGE CARRIER

G80 - LOCKING REAR DIFFERENTIAL

JF4 - POWER ADJUSTABLE PEDALS

JH2 - BRAKE HYD POWER, DISC/DISC

KG3 - 145 AMP ALTERNATOR

KNP - HD AUX TRANS. COOLING SYS

KUP - THROTTLE CONTROL ELECTRONIC

K34 - CRUISE CONTROL

K47 - HIGH CAPACITY AIR CLEANER

L59 - VORTEC 5300 V8 FLEX FUEL ENGINE

M30 - 4-SPD AUTOMATIC TRANSMISSION

NP5 - LEATHER WRAPPED STEERING WHEEL

NP8 - AUTOTRAC ACTIVE TRANSFER CASE

NT9 - EMISSION SYSTEM FEDERAL TIER 2 PHASE OUT

NZZ - OFF ROAD - SKID PLATES

N88 - ALUMINUM WHEEL 17 X 7.5,PREMIUM

PDC - CARGO PACKAGE INCLUDES: * CARGO NET * CARGO SHADE * CARGO AREA MAT

PDH - DRIVER CONVENIENCE PACK INCL: * HOMELINK UNIVERSAL TRANSMIT.

PDP - 3RD ROW SEAT PACKAGE INCLUDES: * 3RD ROW SEAT * LIFTGATE/LIFTGLASS

QJP - P265/70R17 OOR BW TIRES

R4Y - TIRE BRAND-GOODYEAR

R9U - GM ACCESS - AUTOBOOK IDENTIFIER

R9Z - POMS EXPEDITE-SOLD ORDERS

SAF - SPARE TIRE LOCK

SLM - STOCK ORDERS

TRB - GRILLE RADIATOR, BODY COLOR

T9H - FRONT FOG LAMP PROVISIONS

UC6 - AM/FM RADIO,RDS,6 DISC CHANGER, AUTO TONE CONTROL, AND ETR (REPLACES STD/OPT PKG RADIO)

UE1 - ONSTAR COMMUNICATIONS SYSTEM INCL 1 YR SAFE & SOUND PLAN AND STEERING WHEEL CONTROLS

UG1 - HOMELINK

UJ6 - TIRE PRESSURE MONITOR

UK3 - REDUNDANT RADIO CONTROLS

UK6 - REAR SEAT AUDIO CONTROLS

UQ7 - BOSE SPEAKER SYSTEM

VB5 - BUMPER FRONT PAINTED

VR4 - WEIGHT DISTRIB. PLATFORM HITCH

VSX - SHIP THROUGH FREIGHT CHARGE

VXS - COMPLETE VEHICLE LABEL

V43 - PAINTED REAR STEP BUMPER

V73 - STATEMENT OF VEHICLE CERT.-U.S. /CANADA

V76 - RECOVERY HOOKS

XJP - P265/70R17-114H BW

X88 - CHEVROLET CONVERSION

YD3 - BASE EQUIP FOR SCH GVW PL-FT AX

YD6 - BASE REAR SPRING

YE9 - LS TRIM

YJP - P265/75R17-113S BW TIRES

ZGC - P265/75R16-114S ALT BW TIRES

ZM9 - CONVENIENCE PACKAGE

ZY1 - SOLID PAINT

Z71 - Z71 EQUIPMENT PACKAGE

Z82 - TRAILERING EQUIPMENT INCLUDES: * TRAILERING HITCH PLATFORM * 7-LEAD WIRING CONNECTOR * TRANSMISSION OIL COOLER * HIGH CAPACITY AIR CLEANER

1SL - OFF-ROAD PREFERRED EQUIP. GRP: * FRONT HIGH BACK BUCKET SEATS * IN-DASH 6 CD PLAYER * REAR SEAT AUDIO CONTROLS * BOSE ù PREMIUM SPEAKERS * 1ST ROW LEATHER SEATING SURFACES * ONSTAR SYSTEM INCLUDES 1YR SAFE & SOUND * STEERING WHL MOUNTED CONTROLS * WHEEL FLARES * LOCKING DIFFERENTIAL * SKID PLATES * 17X7.5 ALUMINUM WHEELS * P265/70R17 ON-OFF ROAD TIRES * PWR FOLD AND ADJUST HEATED OUTSIDE MIRROR WITH TURN SIG AND DRIVER SIDE AUTO DIMMING * Z71 SUSPENSION * FRONT AIR DAM * TUBULAR ASSIST STEPS * LUGGAGE RACK WITH RR ROLLERS * FOG LAMPS * CARGO NET * TRAILERING PACKAGE * HIGH CAPACITY AIR FILTER

1SZ - PREFERRED EQUIPMENT SAVINGS

41U - BLACK

52I - TAN INTERIOR TRIM

522 - TAN/NEUTRAL LEATHER

6XL - COMP FRT LH COMPUTER SEL SUSP

7XL - COMP FRT RH COMPUTER SEL SUSP

JN2001 · May 22, 2008

Thanks for the information MS3DALE. I am probably just a little paranoid after the whole inspection checklist ordeal. I still have my doubts that it was actually inspected though. I saw it and test drove it before it ever made it to the lot. It had just come in on trade and they knew I wanted it so I just wonder if they skipped some steps. Is it common for the inner axle seals to leak at 50K??

Thanks again!

James