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Showing results for tags 'batterywarranty'.
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Lately my starter seemed to be dragging a bit after the truck sat overnight and fathers day morning it was totally dead so I had to call triple A since my portable jumper died a while back and I haven't replaced it yet. Before jumping he did a quick test that showed 12.6 volts but he said the battery couldn't take a load so most likely it was bad. I got the truck fathers day 3 years ago and figured there was nothing left to pro rate so I'd just buy a new battery. I did a search on the forum here to see what others were using and came across a thread where a member stated his battery went bad before the 3 year bumper to bumper warranty expired and he got it replaced under warranty without a pro rate. I thought just my luck my warranty has probably expired but after checking my paperwork I found I actually had 4 days left! I took the truck in and sure enough the battery only had 28% with a 750 amp load so they replaced it at no charge. The rest of the story on how I saved even more dough...on the way home I heard a clunk under the hood after hitting a bump and when I opened it I immediately saw the battery leaning over (probably should have checked before leaving but who screws up a simple battery install right?!?). A quick peep with my phone flashlight showed the tech failed to hook the bottom of the battery under the tabs on the tray before putting the clamp on as seen in the second picture so the battery was loose. I went back down to the dealership and the service writer said she would have someone fix it as soon as they could. I told her I didn't have time to wait but I was bringing it in for a service in a couple of days so they could fix it then. She asked if it was a paid service and I said yes to which she replied "your service will be on us to make up for your inconvenience!" I don't get too excited when stuff goes wrong rather I only care what someone does to fix it and have to give kudos to the dealership for their more than generous offer to make it better than right. I also want to give big thanks to whoever it was that posted about having their battery replaced for free since I would have spent over 300 bucks if I hadn't come across that post! Looks like it's time to find some more mods to do with the dough I saved!
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