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GM Rep in my area
RobChevyZ71 posted a topic in 2014 - 2019 Silverado & SierraWhat up fella's. I've been back and forth the past few months with my dealership in regards to the severe vibration I'm having on my 2017 Silverado Z71 Crew cab. The vibration occurs between 74-84 mph. It rides worse than the 2011 I traded for it. I feel it in the steering wheel, the gas petal, seats and center console. My main concern is it vibrates the hell out of my daughter in her car seat, which tears me up inside. There is no way we can take her for long drives in it as it makes her physical irritable and sick. Here's a video - https://www.youtube.com/watch?v=7giDNI70pTk&feature=youtu.be Last time I took it to the dealership, they rode forced the tires and did a "pico reading" and dealership stated "it is operating within the specified range" and there was nothing they could do for me. Funny thing is I actually rode with the Service Manager and Tech while doing this test and both of them said they felt the vibration/shaking but it rides better than other trucks. Such horse shit.. This is one of many issues I've had with it since I bought it; FE: replace full exhaust system due to bad flapper, removed "rail dust" in paint, replace mass airflow sensor within first week of purchase, replaced "gateway module" which took 30+ days in the shop. I purchased the truck last November and am honestly depressed I'm even having this issue to which no dealership can/wants to fix. Ive requested specifically requested to speak with a GM rep last time I was there which the service manager said ''I unfortunately don't know that info". You guys are my last resort, so I'm looking to see how I get in touch with the GM Rep to see what options I have before I get with a lawyer. Any help you guys can provide is greatly appreciated.