Got my letter in the mail today. I’m pretty bummed. Was hoping for a recall. Had the issue last October. The problem is that the dealership replaced the brake booster and not the pump. Tech notes said vaccume pulling below what it should (don’t remember number). After replacing the booster the pedal is back to normal and hasn’t happened since (doesn’t mean it won’t happen again tho). I read on this forum somewhere that someone was out of town when their pedal went hard and the local mechanic replaced the booster. It worked properly again to get them home but when the person brought it to their mechanic back home they said it was the pump. I’m fine driving it around town but I have a boat in cottage and the ramp is fairly steep. Truck was hard to stop on flat ground. I don’t want to go swimming.
Im going to bring the bill and the letter in and see what they say. I don’t have high hopes tho. Might just end up paying for the newer pump.
Anyone know who I’d contact once the dealership brushes me off. An email would be great so I can prove vaccume was low. Plus I like paper trails.
There is also a chance that the problem could actually have been the booster. I braked fairly hard twice about an hour before backing into a parking spot where I lost the power brake assist.
Also, just a note for anyone who thinks the loss of power brake assist simply makes the pedal have a different “feel”. Sit in your truck with the engine off and pump your brakes until they become hard. Once the pedal is hard and high, try (with the truck off) to push the pedal in. That’s what loss of power brake assist feels like. (I don’t think this could do damage but I’m just a person on the internet).
I am glad Chevy is at least fixing the issue for free. But there is still those people who it’s going to happen to.