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Showing results for tags '@gm @gmengineering @gmc'.
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My new 2021 RST 6.2 threw a P0172 this weekend so I wanted to get it in right away to have it looked at. Got to the service department when they opened and the porter came over and asked if I had an appointment to which I said no, unfortunately I have a check engine light on. He proceeded to tell me sorry sir, you have to have an appointment. To which I said, for a check engine light? He said yes, for anything….that’s the rule. So I politely asked him for the service manager and he came over. I told him I needed someone to look at my truck as it threw a code this weekend and he told me the same thing, we don’t do anything without an appointment. I asked how that is possible, I have a new vehicle that has an issue and I am supposed to be driving it on a trip tomorrow. He said they have 94 appointments today all booked up and there’s nothing he can do. If I was looking to have my oil changed or tires rotated, then yes an appointment makes sense but this is a check engine and not something that can be scheduled. I am flabbergasted that a service department won’t even take the time to read the code and see if there’s anything they can do on a nearly brand new vehicle.
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Hello guys, maybe you're surprised from this topic, its OK I will explain it! In this topic I focus on 2016-2018 GMC Sierra SLE and SLT 1500 Trucks Grilles, in my basic understanding that the front grille main purpose is to protect the radiator from whatever hits the vehicle once you drive, if you see the inserts of the grille of the specified models which is factory equipped you will see how anything from bugs to hard like flying stone, debris, etc.. any object can hit the radiator easily even someone with average size hand can get his hands all the way to radiator and can damage it!! for example If I live in a place where roads are gravel and my truck radiator has been hit from a flying stone or whatever, will it be replaced under warranty?! yes for the first time as long as its under warranty and no if it happened again and again!! I don't want to go with the aftermarket option i paid $50K for a truck that i don't want to add or change anything to it. This thing I consider it a MAJOR design problem how a small thing like a mesh type grille insert never came on their minds!!! and the problem they are doing the same with 19 models!!
