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Drives

Found 1 result

  1. Trailer Camera Package #84580657 (https://www.gmpartsdirect.com/oem-parts/gm-trailering-camera-package-84580657) I have a 2019 GMC Sierra SLT Premium X31, that has all the trailering camera packages, UVI - TRAILER CAMERA PACKAGE: LEFT & RIGHT SIDE MIRROR CAMERA, TRAILER VIEW CAMERA PROVISIONS, no front camera or rear view mirror camera. It has the 7pin with the two camera ports above it, one for the inside, one for the outside. I tried hooking up my trailer late last summer when I got the camera, and it didn’t work then, but then we had winter so I thought I’d wait since the trailer was all stowed. I had to hook my trailer up this weekend and thought I’d at least hook up the trailer view camera just to see how it operated, BEFORE going through mounting and installing it on my trailer. With the truck off, trailer hooked up, a 2018 R-Pod with 7pin, I plugged in the trailer view camera, then started the truck and selected my trailer. Nothing else popped up, toggling through the camera views, the one for the trailer view is just black. I have the correct camera and RPO code on my truck, but it doesn’t seem to detect the camera. Following all the instructions, I should see a picture, but don’t, just a black screen where the trailer camera should be. I also spent 6 hours at the local GMC dealer for them to troubleshoot it, they don’t have a clue, after all that time, even trying on another truck like mine, no luck. I told them that “I think”, from everything I read, you must have a 7 pin trailer hooked up for it to power that port, but they were not hooking up a trailer that whole time, but hey, they’re the dealer, they must know what they are doing, even though they didn’t know that trailer camera existed. I would say that it’s a defective camera, or a defective port on the truck. But either way, you would think the dealer would have a clue? they now want me to bring my truck in and leave it with them this week, of course “we don’t need the trailer” is what they told me. Any advice ? I’m about ready to take it to the Chevy dealer, who seems to have a much better grasp on this “new fangled technology” (dealer words from the service manager). This is the dealer tha5 told me to call OnStar to get the update for my Infotainment system ? Any advice?
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