My 2015 Suburban is not even a month old and has the same ticking, plastic on plastic cracking sound. I took it to the dealer and the technician heard it on a test drive and called it a "Dash itch." The location is the same exact spot as you described, to the right of your leg as you are driving. I was happy once I found the location and was able to push hard on the panel to the lower left of the radio over the console and the tick would go away. The noise occurs over bumps only. What is the latest update on the resolution of your issue? I have an appointment for them to look at this next week but am not confident.