I don't really know any one at GM, But I did call customer service here in Warren Michigan which is where all the US engineers are located, and asked they very very nicely to please do anything that can to help me. I highly doubt they did anything special for me but who knows it is worth a try for any one still waiting on their parts. Also I am located here in Michigan so I don't know if that has anything to do with it but maybe that helped as well. I wish you all the best of luck, and hope you are reunited with your trucks very soon.