My husband is the Service Manager at a Chevy Dealership and was unaware of this issue until it happened yesterday (Dec. 28th) twice while en route with travel trailer and children on our 2019 Chevy Silverado 1500 High Country. 1st occurrence triggered service ESC, trailer brake, brake pad monitor, traction control, ABS, power steering reduced, engine power reduced. Limped to Chevy dealership after calling Onstar to try to find info. Dealership showed open recall from Dec. 19th. They completed recall and could not determine any other cause of failure. We headed out with trailer. Happened again 60 miles in. All messages including speed limited to 62 mph. Managed to safely stop at a place outside Atlanta. Towed truck and trailer with AAA as GM offered no assistance. We did not advise that he is a service manager as to not receive special treatment. Told a senior advisor would get back to us in 2 business days which may be Thursday as they could not confirm whether Dec 31 is a holiday. It was above the supervisor’s pay grade. We’ll update after we hear from the dealership in TN where the truck and trailer were towed. Prior to reading this thread, he was stating he thinks the problem will be in the electronic brake module, engine module or a bad connection with a wire in a harness. Stay tuned and we all may finally find a fix. He did say that due to the computers being networked, that multiple issues could result in all the same warning lights coming on. Stay tuned!
My husband is the Service Manager at a Chevy Dealership and was unaware of this issue until it happened yesterday (Dec. 28th) twice while en route with travel trailer and children on our 2019 Chevy Silverado 1500 High Country. 1st occurrence triggered service ESC, trailer brake, brake pad monitor, traction control, ABS, power steering reduced, engine power reduced. Limped to Chevy dealership after calling Onstar to try to find info. Dealership showed open recall from Dec. 19th. They completed recall and could not determine any other cause of failure. We headed out with trailer. Happened again 60 miles in. All messages including speed limited to 62 mph. Managed to safely stop at a place outside Atlanta. Towed truck and trailer with AAA as GM offered no assistance. We did not advise that he is a service manager as to not receive special treatment. Told a senior advisor would get back to us in 2 business days which may be Thursday as they could not confirm whether Dec 31 is a holiday. It was above the supervisor’s pay grade. We’ll update after we hear from the dealership in TN where the truck and trailer were towed. Prior to reading this thread, he was stating he thinks the problem will be in the electronic brake module, engine module or a bad connection with a wire in a harness. Stay tuned and we all may finally find a fix. He did say that due to the computers being networked, that multiple issues could result in all the same warning lights coming on. Stay tuned!
