Josh Nelson

Just an update, it went out again yesterday afternoon when I needed it to back up to my boat of course. It came back on within 15 minutes of me being outside of the truck and it just running. After I connected the boat and went to pull away, it was working. It has worked all day ever since I got in the truck this morning. I am talking with the dealer on Monday so they can take these details and let their engineers know. So I guess it's good that I am getting it to work here and there, hopefully they can figure this out for us.

I have somewhat found a work around. Please note, this may only work for certain people and that I also have a brand new radio head unit and camera that was installed yesterday, 6/12/2021. I woke up this morning and noticed the camera was indeed working. Got to work and 3 hours later when I went to go pick up lunch, the camera went out again. I reset the radio to factory defaults, clearing the default applications and user settings (there are 3 reset settings in the radio settings menu). I then put the truck into reverse, and the camera was back on. All I did this morning after I noticed the camera was working was connect my iPhone 12 Pro Max to Apple Car play to listen to my music. Not sure if that was what caused it, but I will keep investigating if the camera decides to go out again. With all of that being said, it is most likely just a software bug. I guess working in I.T. pays off a little bit. Maybe I will try just using standard bluetooth instead of CarPlay to see if that still causes it to go out. Or maybe it isn't related at all....IDFK.

Don't get a '21. Having backup camera issues, shock issues, etc. Stay away.

They supposedly have one open with GM, but I will open one as well with Chevy Cares. Do you have a link?

I have a 2021 Silverado LT Z71. Brand new. At 1000 miles, I put the truck into reverse and the camera went out. Never has came back on. Been to the dealer 3 times now and they still do not have a solution. They replaced the camera, no fix. They replaced the whole radio head unit and that fixed it.....for 10 minutes. The tech put it into reverse before I picked it up to show that it was fixed and it just cut out again. Very aggravating that I am paying $400 a month for a vehicle that is having issues. Isn't this the main reason that you buy new vehicles? So there is no hassle? Never buying another GM vehicle. Next truck will be a Ford or a Dodge. I will do a follow up post as soon as I find more information or if there will ever be a final solution to this.